Author Archive
Policy
House Appropriations Package Now Includes Contractor Back Pay
There is still a chance federal contractors unpaid during the 35-day shutdown could get back pay.
CIO Briefing
Federal Agencies Rank Dead Last in Forrester Customer Experience Index
Once again, only the National Park Service scored on par with the industry average.
IT Modernization
Top U.S. Intelligence Official Says Cloud ‘One of Best Decisions We Made’
Cloud computing is changing the way U.S. spy agencies meet their missions.
Data
Why the Salesforce Acquisition of Tableau Matters to Government
Salesforce is positioning itself as more of a federal player with its purchase of Tableau.
Cybersecurity
Audit Raises Concerns for Pentagon’s Joint Regional Security Stacks
A Defense Department inspector general audit says JRSS isn’t working like it is supposed to.
Policy
Audit: Pentagon Acquisition Reform Requires More Leadership Attention
The Government Accountability Office also flagged a lack of oversight for many of the department's mid-tier programs.
Cybersecurity
NSA Issues Warning to Patch Legacy Windows Systems Over ‘Wormable’ Threat
The National Security Agency is warning Microsoft Windows administrators to patch and update systems due to a new vulnerability called “BlueKeep.”
IT Modernization
GSA Announces New On-Call Vendors for Centers of Excellence
The agency can tap a pool of 22 vendors for modernization initiatives.
IT Modernization
Tech Modernization Fund Would Get $35M in Draft Funding Bill
The $35 million is a middle ground funding number between what the administration proposed this year and what the fund received last year.
CIO Briefing
How the Veterans Affairs Department is ‘Hardwiring’ Customer Service into Everything
VA is on a mission to improve the veteran experience across every service it provides.
CIO Briefing
OPM Offers Reskilling and Workforce Tools to Agency Heads
The Office of Personnel Management wants agencies to prepare for the workforce of the future.
CIO Briefing
Defense Digital Service Awards ‘Civilian Hiring as a Service’ Contract
The Pentagon’s nerd squad is rethinking how it hires talent in fields like cybersecurity, computer science and user experience design.
IT Modernization
Shoddy Contracting Practices Lead to Overbilling at EPA
A limited review by the inspector general found the agency had paid of unallowable costs.
CIO Briefing
Bill Would Stop Government From Paying Dead People
Congress wants to eliminate tens of millions of dollars wasted annually on benefits payments to the deceased.
Policy
Senate Considers Bill to Modernize Constituent Services
The CASES Act is one of several customer experience-related bills Congress is considering.
Data
6 Citizen-Focused Steps Census is Taking to Improve the 2020 Count
Officials hope improving the customer experience for citizens will boost the participation rate for the Census Bureau’s biggest undertaking.
IT Modernization
Oracle Makes More Allegations in JEDI Lawsuit
Oracle filed a 125-page amended complaint with the U.S. Court of Federal Claims.
IT Modernization
Innovation From Within: How One Employee-Built Tool is Revolutionizing VA
An open source tool called LEAF is saving the Veterans Affairs Department time, resources and perhaps millions in taxpayer dollars.
CIO Briefing
White House Announces ‘Gears of Government’ Award Winners
The White House recognized two dozen federal employees for delivering outstanding public service.
Policy