IT Modernization

GSA Ups Spending Limit for STARS Governmentwide Contract to $22B

The agency raises the ceiling again for the popular small business set-aside contract. 

Emerging Tech

Study: Customers Increasingly Turn to Self-Support Amid Pandemic

Customers have increased their reliance on chatbots and self-support sessions since the coronavirus began.

Policy

3 Bills Focused on Securing Tech Superiority Over China 

Lawmakers aim to beef up the government’s tech prowess and put protections on American intellectual property and talent. 

Emerging Tech

3 Ways to Hire More Tech Talent

Want to hack a satellite? Come work for the Defense Department, one of its leading talent officials said.

Podcasts

Critical Update: COVID-19 Challenges Test Veterans Affairs' Customer Experience Office

The Veteran Experience Office has been instrumental in ensuring veterans’ voices are heard and acknowledged, even amid a global pandemic.

CIO Briefing

House Pushes IGs to Investigate Federal Agency Reopenings

IGs may have more work to do regarding the government’s coronavirus response.

IT Modernization

DOD, GSA to Rethink $8B DEOS Cloud Contract—Again

In the works since 2018, the Pentagon’s Defense Enterprise Office Solutions contract remains on hold.

CIO Briefing

GAO Provides Inspector General Reform Guidance to Congress

Among many recommendations, the Congressional watchdog suggested IGs only be removed for just cause.

Data

Lawmakers Want To Know Why DHS Used Drones To Surveil Protestors

Congress continues to seek answers from federal agencies regarding their response to nationwide protests.

CIO Briefing

Social Security Administration Seeks to Solicit More Feedback from Customers

The agency is following White House guidance to improve customer service delivery, beginning with getting more input from actual customers.

Emerging Tech

Congress Seeks Creation of National Research Cloud for Artificial Intelligence

Lawmakers introduced bicameral legislation this week aimed at keeping the United States ahead of China and other adversaries in AI efforts.

Cybersecurity

DOJ Says Foreign Actors Trying to Fuel Violence at Protests Through Misinformation 

The nation’s chief law enforcement official said adversaries are using digital means to increase unrest in the United States.

CIO Briefing

Lawmakers Seek Answers From FBI, DHS on Protest Involvement

The House Committee on Homeland Security also wants to know how many personnel the agencies dispatched to address the protests.

Data

Bill Would Force Government to Study Telehealth Use During Pandemic

The Health and Human Services Department would collect data nationwide to determine how telehealth fared during COVID-19.

Data

Army Seeks Vendors for Another JEDI Contract

The U.S. Army wants to improve interoperability and data sharing among itself, NATO and other coalition partners.

Data

Survey: Americans Trust Big Tech Over Government in Contact Tracing

More than 75% of Americans feel their privacy is at risk due to measures being taken to combat COVID-19.

Emerging Tech

Bill Proposes Restructuring NSF and $100B to Focus on Tech

The new agency would feature a technology directorate to usher advancements in cutting-edge fields like artificial intelligence, 5G communications and cybersecurity.