Insights

Revolutionize constituent services with the full power of AI

<div></div> <p>AI continues to give government agencies the power to amaze constituents. Yet, harnessing it takes strategic planning and execution.</p> <div></div> <p>Read &ldquo;Reinventing Constituent Experiences with AI&rdquo; for your roadmap to providing service excellence with this cutting-edge solution. Unlock the full potential of AI to provide levels of service quality unheard of before.</p> <div></div> <p><strong>Discover how leveraging AI can help you:</strong></p> <p>&bull; Streamline processes to help constituents wherever they need it 24/7</p> <p>&bull; Guide constituents through proactive journeys that anticipate their needs</p> <p>&bull; Deliver prompt and effective human-like self-service</p> <p>&bull; Free agents to focus on assisting constituents with complex concerns</p> <div></div> <p>Start amazing your constituents with every interaction</p>

Beyond Maps

Location Intelligence for Decision Making in State and Local Government

The Guide to Secure ChatOps

<div></div> <p>In high-stakes missions, process optimization and decision speed are your edge. Adopting a secure ChatOps solution enables defense and government operations teams to streamline mission-critical workflows and improve decision support while ensuring sensitive data stays secure. In this guide, we&rsquo;ll cover what you need to know about implementing and scaling a secure ChatOps practice for your organization, including how teams within the Department of Defense have incorporated ChatOps into their workflows.</p>

ENHANCING RAPID RESPONSE WITH MISSION CRITICAL PUSH-TO-TALK

<p>Empowering public safety: T-Mobile Direct Connect MCPTT enhances communication for fast, secure, and reliable operations.</p>

How the CIA is meeting the needs of AI in the Cloud

<p>The CIA is advancing its multi-cloud environment to enhance AI capabilities for mission-critical objectives like data sovereignty and threat mitigation. Download this recent webcast top takeaway to learn both the challenges of adopting appropriate infrastructures for generative AI platforms as well as the opportunities and advantages that commercial platforms provide.</p>

Leveraging a Whole of- State Approach to Bolster Cybersecurity

<p></p> <p>In today&rsquo;s evolving cybersecurity landscape, state and local governments face significant challenges as they navigate complex threats and limited resources. A study by the Center for Internet Security reports a sharp rise in cyberattacks on these agencies over the past five years, driven by insufficient funding, increasingly sophisticated threats and a shortage of cybersecurity professionals.</p> <p>For many state and local governments, tight budgets and staffing shortages make it hard to develop and run comprehensive cybersecurity programs. This is where managed services from providers like Proofpoint and AWS become invaluable. These services provide experts to manage both routine tasks and high-risk operations, reducing strain on internal teams. They also help governments develop long-term strategies, providing training and support to ensure sustained success.</p>

A Smarter Approach to Government Contracts: Six differentiators that set Icertis Contract Intelligence apart from the CLM pack

<p>Contract lifecycle management (CLM) is one of the fastest-growing technology categories in the market. Government contractors are turning to digital contracting solutions to streamline workflows, reduce risk, and get more value from their relationships with federal agencies and subcontracting partners. We know there are many digital contracting solutions for you to choose from, and we&rsquo;ve put together this eBook to help you understand what distinguishes Icertis before you make this critical decision. Learn how you can manage contracts and gain a competitive edge with an enterprise-wide platform built around the six differentiators.</p>

AI in the military: How the DoD can leverage cutting-edge solutions to accelerate decision advantage

<p>The&nbsp;pace of technological evolution in this new era of Great Power Competition is faster than ever. The defense landscape has entered a critical period as the risk of not accelerating the adoption of innovative technologies far outweighs the risk of maintaining the status quo. With each advancement, staying ahead of security threats and in compliance with robust government security requirements, responsible AI considerations, and guardrails grows more crucial.</p>

2025 Legal Tech Trends: Shaping the Future of AI-Driven Legal Practice

<p>AI is at the forefront of technology and business strategy conversations. 2024 was the year AI moved from the margins into the mainstream in legal tech, with 79% of law firm professionals now incorporating AI tools into their daily work in some form.</p> <p>Learn more about the top trends shaping the future of AI-driven legal practice in the 2025 Legal Tech Trends report by NetDocuments.</p>

Bringing AI to life with modern microprocessors

<p>Artificial Intelligence is rising to prominence in support of a range of government workflows, from constituent engagements to back-office processes. Yet many still misunderstand the fundamentals of a successful AI initiative.</p>

5 essential benefits managed DEX solutions bring to higher education

<p>As organizations across the public sector embrace digital&nbsp;transformation, enhancing employee experience and engagement&nbsp;is crucial to operational resilience. For higher education&nbsp;institutions, equipping faculty and staff with the right tools to work&nbsp;productively and without interruption improves job satisfaction and&nbsp;engagement for everyone involved in the student journey.</p>

Operationalizing AI-Enabled Security: A Playbook for Federal Cyber Defenders

<p>Federal agencies face growing cybersecurity threats as adversaries use generative AI for faster, more complex attacks. With limited resources and rapid data exfiltration, AI-driven solutions offer the potential to automate tasks and improve threat detection, but agencies must balance innovation with caution to manage risks and align with key government policies.</p>

Revolutionizing Federal Data Management

<p>Federal agencies face increasing challenges in modernizing IT infrastructure and safeguarding sensitive data. This webinar explores how Cohesity and GEN3i Services can address these challenges. Learn about Cohesity&#39;s latest advancements, including the AI-powered Gaia engine and FedRAMP-authorized DataProtect as a Service. Discover best practices for seamless data migrations and robust security measures from GEN3i experts. Real-world case studies and insights into future innovations will equip you to navigate the evolving data landscape.</p>

Edge Computing in the public sector

<p>This comprehensive overview highlights how Red Hat&#39;s &reg; edge computing solutions are aiding government missions in areas like tactical field response, fleet management, smart cities, and more. It showcases how&nbsp;Red Hat&reg; Enterprise Linux&reg;&nbsp;and&nbsp;Red Hat Device Edge&nbsp;can optimize workloads at the edge, improving mission effectiveness and efficiency. Discover more about Red Hat&#39;s innovative solutions and their effect on the public sector.</p>

From bottlenecks to breakthroughs: How Agile ATO saved USMC millions of dollars

<p>For years, the organization dedicated to improving quality of life for Marines and their families was hamstrung by a painfully slow Authorization to Operate (ATO) process that could take up to two years. This timeline made it nearly impossible for Marine Corps Community Services (MCCS) to keep up with its evolving IT needs.</p> <p>Read more here to learn how&nbsp;How Agile ATO saved USMC millions of dollars.</p>

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