Insights

5 Ways to Scale Workflow for Vaccine and Service Delivery

When the COVID-19 pandemic stymied resources and sent huge segments of the workforce into remote work, government leaders had to find nontraditional ways to continue providing services.

TEST - The Cyber Assurance Integration Framework

Accenture Federal Services and ServiceNow have teamed up to create an extensible integrated federal assurance experience. The Cyber Assurance Integration Framework (CAIF) leverages the ServiceNow platform to provide a single, holistic view of the overall assurance posture and reduces manual processes and data imports. Accelerate assessment and authorization with automated artifact uploads and gain visibility with real-time dashboards and reporting for every step of the RMF/CAIF process.

The Cyber Assurance Integration Framework

Accenture Federal Services and ServiceNow have teamed up to create an extensible integrated federal assurance experience.

5 Ways ServiceNow Can Enhance the Special Operations Forces’ Operational Effectiveness

With the “Great Power Competition” across the globe, modernization has become even more imperative. The Now Platform is an intelligent, intuitive cloud platform that can enable SOF (Special Operations Forces) professionals, globally networked, partnered, and integrated, the advantage in every domain to compete and win for the Joint Forces and the Nation. The platform offers modern, digital workflows to let the Special Operations Forces predict, prioritize, and proactively improve operational effectiveness across the network to provide situational awareness.

Special Operations Technology

Defense One highlights the latest tools being developed, tested and used by the military's elite special operators.

Automatic Government

In this ebook, Nextgov examines how agencies employ automation and other variants of artificial intelligence software to improve service delivery and mission outcomes.

A Guide to Modern IT Operations: Four Keys to Success

Digital transformation is a way of life in today’s business world. It touches all corners of the enterprise in ways that were once unimaginable. CIO and IT executives at companies of all sizes and in all industries are quickly coming to realize that most legacy tools and processes are, at best, inefficient and are not aligned with current digital transformation efforts.

Lessons Learned: How IT SecOps Can Improve Risk Posture and Readiness in 2021

2020 was a tumultuous year for IT security and operations (IT SecOps). But the most forward-looking organizations are rising to the business risk and security readiness challenges imposed by the COVID-19 pandemic.  

3 Ways Government Leaders Can Tap Technology to Support the Vaccination Process

At a recent Route Fifty event, Google Cloud Strategic Business Executive Dr. Alexander Titus took the stage to provide government leaders with actionable steps as they work to ensure COVID-19 vaccines are distributed effectively. In case you missed it, here are his recommendations.

How Agencies Are Redrawing the Cyber Roadmap

One year of remote work did not create new security problems for agencies. Instead, the experience highlighted security challenges that were already there. Agencies everywhere have an opportunity to use the lessons learned during the pandemic to push for changes that will benefit them for years to come. This briefing distills some of those lessons learned from a recent government briefing around how agencies can improve their cyber defenses. Download this Brief to learn insights from Tony Scott, Former Federal Chief Information Officer and other government experts.

State of Alert

Multifactor Authentication and the Future of Data

IBM Cloud Pak Solutions

More and more government and education enterprises are employing cloud technologies to deliver innovation at scale and at lower cost. New services are often built natively on cloud but can also come with risk of “vendor lock-in” and escalating cost. Existing applications can be rewritten but rewriting thousands (if not tens of thousands) of applications from the ground up is both cost and time prohibitive, so taking steps to modernize existing applications can be an attractive approach with faster time to value.

The Visible Landscape

A Poll of Federal Experts on Network Visibility

3 Keys for Unlocking AI in Government, According to the Experts

How can civilian and defense agencies begin to reap the benefits of AI? At a recent virtual event, government and industry leaders came together to discuss just that. Here’s what they had to say

The Telehealth Diagnosis

A Poll of State and Local Official on Telehealth Transformation

Build the IT Backbone of Tomorrow with Third Party Maintenance

As agencies look to the future, it’s clear that budget needs are changing, but agencies still need to prepared for the next unexpected event. IT teams are assessing what remains available in the budget for IT-related initiatives going forward. It’s a common refrain, but it all boils down to prioritizing and doing more with less. Data center consolidation can help agencies get there.

Trusted Internet Connection (TIC) 3.0

WWT can be your trusted solution provider to ensure your agency is ready to modernize its network architecture and lay the foundation for a Zero Trust strategy.

Mining the Government Contact Center for Insights

There are valuable signals from your government contact center that could improve the digital citizen experience. Do you know how to unlock them? In this eBook, we’ll examine some of the critical touchpoints throughout the citizen’s journey, identify where the breakdowns occur, and unlock the signals, or feedback about experiences, that citizens provide. This allows agencies to remove silos and prioritize actions that improve the overall citizen experience.

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