Digital Government

DOJ launches CX-focused initiative

The first project in the new push is focusing on improving the portals Americans use to report crimes to the Department of Justice.

Most Americans unaware of foreign intel operations’ scope on social media, State Dept. official says

U.S. Ambassador at Large for Cyberspace and Digital Policy Nate Fick’s assessment comes five months before a high-stakes U.S. presidential election.

Tech sees steep cuts in House Republicans’ funding proposal

The Technology Modernization Fund would once again see zero contributions in FY25, though the U.S. Digital Service would get new authority to get reimbursements from agencies under the bill.

HHS launches online tool to identify communities hit hardest by extreme heat

The heat and health index tool provides zip code level data to flag neighborhoods that are the most at risk of experiencing harmful health outcomes as a result of high temperatures.

Agencies are on the clock to improve their digital accessibility — here’s how they’re doing so far

Guidance issued last fall set standards and benchmarks for agencies to improve their many public-facing websites.

Breaking News

IRS makes Direct File permanent

The tool piloted during the recent tax season helped certain taxpayers file online with the government for free.

DOD OIG-hosted Ukraine oversight webpage gets an upgrade

A group of inspectors general made three new changes to the site that provides transparency into ongoing federal operations in Ukraine.

DOD, VA need more data on how their toxic exposure tracking app is used, watchdog says

A report from the Government Accountability Office found that oversight of the joint system for centralizing toxic exposure records has fallen off, despite a growing influx of PACT Act-related claims.

Inside the Department of Labor’s collaboration with New Jersey to overhaul unemployment programs

A new application for unemployment claims in the Garden State marks the result of a years-long federal effort to help states modernize their jobless aid efforts.

Automation helped VA approve 1 million PACT Act claims, officials say

The agency is relying on automated decision support and other optimization efforts to help process claims for veterans exposed to burn pits and other chemicals.

Labor Department debuts website for migrant workers in 6 new languages

“Our mandate includes protecting the rights of all workers,” a department official told reporters this week.

SSA launches public data hub for customer service goals

The new online portal offers a look at how the agency is doing, as its new commissioner passes his 100 day mark on the job.

House passes GSA transparency bill to track tech projects

Rep. Pete Sessions, R-Texas, said he introduced the bill to respond to the agency's misrepresentations about the capabilities of the government-run digital identity service Login.gov.

HUD warns on AI-fueled housing discrimination

The Department of Housing and Urban Development confirmed characteristics like race and income, are protected from AI algorithmic discrimination.

US to unveil new international cyber framework

The last international cyber blueprint came out more than a decade ago from the Obama administration.

States get streamlined access to Treasury’s Do Not Pay system for unemployment

The move comes as federal agencies have worked with states to combat the rise in jobless aid fraud following the pandemic.