The newly redesigned homepage makes it easier for vets to use self-service tools, which will save the government money, according to the agency’s digital services chief.
And that was from before the partial shutdown.
Here's what the U.S. can learn about digitizing regulations from two of the largest economies.
New laws call on Homeland Security to consolidate its data and force agencies to improve their websites.
The problem wasn’t IT infrastructure, but rather a lack thereof.
The Senate passed the 21st Century IDEA Act, giving agencies one year to improve citizens’ digital experiences.
And lawmakers have some questions about Amazon’s facial recognition software.
The IDEA Act would require agencies to upgrade their websites to meet basic security and usability standards, but lawmakers did make some changes.
Cultural factors, such as empowerment of staff, given greater weight than upgraded IT and bigger budgets.
Of the millions of taxpayers looking for help last year, only 2,700 used the Virtual Service Delivery stations.
A new way to steal credit cards.
Stakeholders who use, generate and rely on federal data got a chance to speak directly to fellows working on the strategy set for release next year.
In the future, officials hope to eliminate most—if not all—of the paperwork and other bureaucratic barriers that prevent veterans from accessing the benefits they’ve earned.
After the second round of projects, about $31.5 million is left in the TMF coffers.
The service does have limitations, however.
It also allows federal agencies to send messages to passengers in real time.
The Digital Service works side by side with agency employees to tackle some of their most backlogged processes.
The federal agency with the highest customer satisfaction scores continues its high performance, according to new internal survey data.
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