Cybersecurity
Beware of COVID-19 Vaccine Scammers, FTC Warns
The Federal Trade Commission expects some opportunists to attempt to bilk the public when COVID-19 vaccines are made available.
Policy
Report Calls on Biden Administration to Create Federal Chief Customer Officer
The official would lead customer experience efforts across government.
Modernization
Bipartisan Cadre of Lawmakers Call for Permanent Telehealth Expansion
Telehealth has proved vital during the COVID-19 pandemic, and more than four dozen lawmakers want to see maximized moving forward.
Cybersecurity
Experts Call for Government to Designate Commercial Space Sector as Critical Infrastructure
The federal government currently deems 16 sectors as critical infrastructure sectors because of their importance.
Artificial Intelligence
GAO: AI Promising in Health Care, but Challenges Remain
The nascent technology is leading to positive health care outcomes, but issues may impede widespread adoption.
Podcasts
Critical Update: Inside NASA’s Digital Transformation
The space agency’s digital modernization is aimed at augmenting and improving three key mission areas, according to its chief data officer.
Modernization
Report Suggests Government, Companies Factor Permanent Remote Work into Future Operations
Remote work may be here to stay for a sizable chunk of the U.S. workforce.
Modernization
GAO Offers Best Practices in Telework for Agencies
Congressional watchdogs highlight how agencies should—safely and securely—telework.
Digital Government
Tech Trade Group: IT Modernization Investment May Increase Under Biden
The group expects the Biden administration to expand IT modernization efforts, in part to respond to COVID-19.
Modernization
CIA Awards Secret Multibillion-Dollar Cloud Contract
The agency has awarded a contract to bring foundational cloud services from multiple cloud service providers into the intelligence community.
Digital Government
Experts to Biden: Don’t Slow Government Customer Experience Momentum
Government management experts offered advice to the incoming presidential administration regarding how to continue customer experience progress.
Artificial Intelligence
Bill to Codify GSA’s Centers of Excellence Awaits President’s Signature
The legislation would ensure the General Services Administration’s IT modernization initiative continues to the next administration.
Artificial Intelligence
Interagency Committee Issues Recommendations for Using Cloud to Accelerate Artificial Intelligence
The Select Committee on Artificial Intelligence outlined ways agencies can approach commercial cloud computing for research and development.
Digital Government
VA Plans for COVID-19 Vaccine Distribution
The Department of Veterans Affairs announced partnerships with other agencies Tuesday in an effort to prep for a possible COVID-19 vaccine distribution.
Modernization
Customer Experience CAP Leaders Leave ‘CX Cookbook’ for Agencies
The cookbook is meant to serve as a resource for CX practitioners across government.
Policy
Major Changes to Internet Regulation Unlikely Under Biden Administration
A split Congress makes major internet policy changes even more unlikely.
Policy
Federal Government Runs Deficit for 13th Consecutive Month
The federal government continues to run monthly budget deficits in the hundreds of billions of dollars.
Policy
Biden’s Top Priorities Offer Few Clues for Technology Policies
Washington policy experts believe President-elect Joe Biden’s approach to big tech companies and regulation may differ from both the Trump and Obama administrations.
Digital Government
GSA, Pentagon Re-award DEOS Cloud Contract
The latest award comes with a significantly lower projected ceiling than previously cited.
Digital Government