Social Security Numbers Are Unsafe and Outdated. So Why Do Americans Use Them?

The form of identification has become dangerously risky to use in the digital age.

What Are You Looking At? Social Security Wants To Know

The agency is looking for eye-tracking technologies to improve the user experience on its websites.

Federal CIO: IT Upgrade Fund is ‘Single Biggest Opportunity’ to Make Dent in Legacy IT

Over the next three years, more than $3 billion worth of federal IT investments will reach end-of-life, Tony Scott says.

Social Security Wants to Know What its Customers Want -- Before They Do

To some, the thought of a government agency anticipating the needs of its customers is Orwellian at best.

How to Innovate in a Short Timeframe and on a Shoestring Budget

The Igniting Innovation showcase and awards emphasized one resounding point: Federal innovation does not have to be an oxymoron.