Digital Government

Impasses Panel Gives Rare Win to Union on Telework

Just days after the Social Security Administration announced the impending end of a long-running telework pilot program for operations staff, the panel protected employees in the Office of Hearing Operations from a similar fate.

Digital Government

Social Security Ends Telework Program for 12,000 Employees

Workers in all of the Social Security Administration’s operations components have less than two weeks to find alternate arrangements.

Modernization

Social Security Taps Team of Federal IT, Management Notables to Assess Modernization Progress

The team will look at how the agency’s IT modernization efforts are going, including how those changes are affecting Social Security employees and stakeholders.

Digital Government

Bill Would Stop Government From Paying Dead People

Congress wants to eliminate tens of millions of dollars wasted annually on benefits payments to the deceased.

Digital Government

Social Security Administration CIO Needs Stronger Authority, Watchdog says

The agency’s top tech official weighs in on budget and information security processes but has little role in other mandated responsibilities.

Cybersecurity

Social Security Numbers Are Unsafe and Outdated. So Why Do Americans Use Them?

The form of identification has become dangerously risky to use in the digital age.

Emerging Tech

What Are You Looking At? Social Security Wants To Know

The agency is looking for eye-tracking technologies to improve the user experience on its websites.

Digital Government

Federal CIO: IT Upgrade Fund is ‘Single Biggest Opportunity’ to Make Dent in Legacy IT

Over the next three years, more than $3 billion worth of federal IT investments will reach end-of-life, Tony Scott says.

Digital Government

Social Security Wants to Know What its Customers Want -- Before They Do

To some, the thought of a government agency anticipating the needs of its customers is Orwellian at best.

Digital Government

How to Innovate in a Short Timeframe and on a Shoestring Budget

The Igniting Innovation showcase and awards emphasized one resounding point: Federal innovation does not have to be an oxymoron.