White House

Let’s Talk About 6G Policies, Panel Says

6G policies may be important in protecting Democracy.

  • By Patience Wait

Biden's CX order puts new momentum behind longtime efforts, leaders say

Officials at an ACT-IAC event explained how a recent White House executive order on customer experience is helping to unify disparate CX efforts across government.

  • By Natalie Alms

White House Charts Course for Better Protections of Civil Servant Scientists

New report calls for improved policies prohibiting interference and clearer punishments for those who meddle in scientific work.

  • By Eric Katz

Policy Makers Discuss Appropriate U.S. and U.K. Response to Online Disinformation

Former Texas Rep. Will Hurd weighed in.

  • By Patience Wait

Report: Ensure Federal AI Policies are Aligned

Federal agencies may not be on the same page when it comes to artificial intelligence programs.

  • By Frank Konkel

FCC Chair Proposes Updating Data Breach Reporting Requirements

The Commission is still waiting for an empty chair to be filled as observers call for a vote on Biden nominee Gigi Sohn.

  • By Mariam Baksh

Some Agencies Report 100% Vaccine Mandate Compliance as Others Begin Suspensions

Agencies continue to see vaccination rates rise as disciplinary actions ramp up.

  • By Eric Katz

Agencies Must Establish COVID-19 Testing Programs for Certain Unvaccinated Feds and Contractors By Feb. 15

Task force issues new guidance on coronavirus testing for those who report to federal facilities or otherwise interact with the public.

  • By Erich Wagner

Who’s in Charge of US Space Policy?

Space professionals worry the National Space Council is ceding its defense portfolio.

  • By Marcus Weisgerber and Jacqueline Feldscher

Making the Customer Service Executive Order Really Work

Among the keys: making permanent the flexibility to pursue innovation through technology and multi-sector partnerships.

  • By Stan Soloway

Biden Administration Made Major Customer Experience Moves in 2021

Major policy changes regarding how federal agencies serve citizens took pace over the past year.

  • By Frank Konkel

Biden Orders Agencies to Take Steps to Improve Government Customer Service

The people-first approach tackles everything from federal benefits to passport services to disaster recovery. 

  • By Courtney Bublé

How the Biden Administration Got Nearly the Entire Federal Workforce Vaccinated

An inside look at the White House's approach to implementing Biden's mandate.

  • By Eric Katz

Biden Order Will Make Federal Operations Carbon-Neutral by 2050

Agencies have just six more years before they must stop buying polluting cars.

  • By Eric Katz
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Judge Suspends Federal Contractor Vaccine Mandate Nationwide

This follows a preliminary injunction for three states last week. 

  • By Courtney Bublé

Biden Administration Delays Vaccine Mandate Penalties Until 2022

OMB and OPM officials said agencies should extend the counseling portion of enforcement of President Biden’s vaccine mandate through the end of the year, citing recent progress in the federal workforce’s vaccination rate.

  • By Erich Wagner

Critical Update: Federal CIO Explains the Tech Side of President’s Management Agenda

Clare Martorana joined the podcast to talk about improving customer experience and the underlying technology that makes good services better.

  • By Aaron Boyd

Despite Calls for Delay, White House Says Feds' Vaccination Deadline Isn't Changing

Federal workers have until Monday to prove they are vaccinated against COVID-19 or seek an exemption.

  • By Eric Katz

Biden’s Management Agenda Highlights Need for High-Tech Federal Workforce

To deliver better citizen services, the government will need a skilled workforce and the technology to support it, management officials said.

  • By Aaron Boyd

Lawmakers Dig for Details in Federal Response to Ransomware

Agency leaders said they aim to improve coordination among the many agencies with cybersecurity missions.

  • By Patience Wait

US Partnering with Israel to Counter Ransomware, Regulate FinTech

Israel’s NSO Group represents just one aspect of the country’s lively tech industry, which may be about to get another energizing jolt from its government.

  • By Mariam Baksh