Social Media

There’s Too Little Outcry When a Government Blocks the Internet

For its own citizens’ safety, and for grand strategy’s sake, the U.S. government needs to up the pressure.

Facebook’s Dystopian Definition of ‘Fake’

For the social-media platform, a doctored video of Nancy Pelosi is content, not a phony.

Are Parents Violating Their Kids’ Privacy Online?

Many kids' first appearance online is their sonogram.

The Groups Bringing Forum Culture to Facebook

Mark Zuckerberg’s vision for communities on his platform is very different from how users are gathering together there organically.

President Trump Is Collecting Social-Media Grievances

The sitting president just released a new tool in his war of words with tech companies.

The AI Supply Chain Runs on Ignorance

Tech companies often fail to tell users how their data will be employed. Sometimes, the firms can’t even anticipate it themselves.

How I Tried to Defy the Facebook Algorithm

The social network is predictable and dreary. My quest to make it random and fun.

What Facebook Could Have Been

A shareable online diary was an obvious idea in the early 2000s. What if a college student’s version hadn’t won out?

Instagram and Facebook Ban Far-Right Extremists

Alex Jones, Infowars, Milo Yiannopoulos, Paul Joseph Watson, Laura Loomer, Paul Nehlen, and Louis Farrakhan have all been removed from the platforms.

The End of Cyberspace

Internet theorists and companies once declared themselves free of nations and governance, but that’s all over now.

Instagram Is the New Mall

The platform is allowing influencers to sell things to users directly through their posts.

Twitter Is Not America

A new Pew study finds a gulf between the general population and Twitter users.

Russians Will Soon Lose Uncensored Access to the Internet

A new law allows the Kremlin to spy on, filter, and control the country’s online activity, alarming human-rights watchdogs.

When a Country Bans Social Media

Sri Lanka’s ban on social media forces a question nobody wants to ask: What if a global media network is impossible?

Re-creating Facebook on Instagram

Class accounts are a way for incoming freshmen to make friends, find roommates, and suss out colleges before fall.

Misinformation Is Endangering India’s Election

The country’s political parties are spreading propaganda about their opponents to gain votes. It’s working.

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"Be where your customers are" and other helpful tips from customer experience professionals.