The Government Accountability Office thinks the IRS should identify and create more free-filing options for taxpayers, but the IRS says that it "does not believe a public free-filing option would significantly improve the taxpayer experience."
The United States Postal Service and United States Digital Service have been working on a new website for Americans to order free, at-home rapid COVID-19 tests. The administration is confident it won't crash in meeting massive demand.
The General Service Administration plans to scale up the Login.gov program to make digital identity verification a more equitable and secure practice after it was awarded nearly $187 million through the Technology Modernization Fund.
In a survey, 88% of federal employees working full-time in technology or IT-focused roles say agencies have fallen behind on modernization plans, citing cultural resistance to change and the inability of contractors to quickly implement new initiatives.