3 Steps to Successful Bot Management

Bots drive plenty of online traffic and agencies need to figure out how to deal with them.

Report: Post Offices Should Automate Pen-and-Paper Safety Checks

Automating compliance checklists could save time and result in better data, the Postal Service inspector general found.

Why Intelligent Automation Is Critical for the Future of Government

Leaders should keep in mind that IA can mean jarring changes for their agencies.

How the Grinch Bots Stole Christmas

It’s a Christmas tale for our time: Cyber nerds using high-tech software to buy a slew of baby-monkey robots and holding them ransom for thousands of dollars.

Threading a City With Gunfire Sensors Might Not Make It Any Safer

Amid record-breaking gun violence, Chicago’s police are expanding the use of an innovative technology—with little evidence that it helps.

Silicon Valley Is Flipping Elections in its Spare Time

It’s not anything your average venture-backed startup wouldn’t do, but it’s virtually unheard of for local politicians.

Ninety Percent of People Think AI Will Take Away the Jobs of Other People

48% of people think they'll soon have an AI employee.

Facebook Failed to Make Good on a Promise Because it Has Too Much Faith in Its Tech

Facebook's advertising business brings in the vast majority of the company’s billions of dollars in revenue every quarter.

Why Nerds and Nurses Are Taking Over the U.S. Economy

A blockbuster report from government economists forecasts the workforce of 2026—a world of robot cashiers, well-paid math nerds, and so (so, so, so) many healthcare workers.

How Agencies Can Shift From Reactive to Proactive Insider Threat Defense

Smarter tools and rules can help keep agencies on top of what's happening on their networks.

Survey: 42% of Feds Say Increasing Workloads Merit More Automation

More than 75 percent of respondents said they spend at least a quarter of their workday on tedious administrative tasks.

Inside Waymo's Secret World for Training Self-Driving Cars

A look at how Alphabet understands its most ambitious artificial intelligence project

Amazon Wants to Hire 50,000 People. So Far It Has 20,000 Applicants.

Warehouses in the US are frequently beset by job vacancies, even as more tasks get turned over to robot labor.

US Air Force Wants Robots Watching Twitter

Tomorrow’s operations will be shaped by automated analysis of the world’s open-source data, says the service’s chief of staff.