IT Modernization

Survey: Agencies Still Rely Largely on Manual Business Processes

A recent survey found agencies’ efforts to modernize business processes are immature.

IT Modernization

What’s Hot In Federal Tech, Per GSA’s IT Category Lead

Bill Zielinski, head of the Information Technology Category, shares the trends he’s seeing in federal IT through thousands of ongoing acquisitions governmentwide.

Emerging Tech

One Defense Agency is Building a Bot Army

And it's saving the department hundreds of thousands of work hours a year, a defense official said.

Emerging Tech

How GSA Is Helping the Government Embrace Automation

The agency, which plans to have more than two dozen bots deployed by the end of the year, is standing up a community of practice around the technology.

IT Modernization

NSF Kicks Off Final Phase of Workforce Reskilling App Competition

The Career Compass Challenge aims to build an app that matches feds to the tech jobs based on their current skills and interests.

IT Modernization

The State of Tech Modernization

Will 2019 be the year federal IT breaks into the 21st century?

IT Modernization

OPM Wants AI Bots To Decipher Government Legalese

The agency wants natural language processing bots that any employee can customize and deploy without significant tech skills.

Emerging Tech

IRS Turns to Automation Amid Shrinking Workforce

The tax agency is preparing to launch a bot that would reduce a critical contracting compliance measure from multiple hours to two minutes.

Ideas

Are Government Robots Coming For Your Job?

The government’s goal right now is to promote its robot employees to higher tasks.

CIO Briefing

Expunging Criminal Records Offers Clear Benefits—But Few People Take Advantage

New research finds that automatic expungement of nonviolent criminal records could be a boon for eligible offenders, but few apply when the process is complicated.

IT Modernization

How NARA’s Helping Agencies on the Path to a Fully Electronic Government

Officials are developing ways for agencies to measure their efforts to achieve fully digital records management by the December deadline.

Emerging Tech

Automation Will Be a Requirement of a Shrinking Workforce, Not Its Cause, Officials Say

While the budget focuses on reducing headcount, officials said that isn’t the goal of pushing more automation.

Ideas

How to Fund an Unfunded Artificial Intelligence Mandate

Early adopters of robotic process automation may have an advantage on the race to AI.

CIO Briefing

2019 Will Be The Year For Building Trust in Government IT, Says Federal CIO

As more services are automated, agencies must keep the public’s trust by being transparent about the algorithms and data being used.

Emerging Tech

Survey: Feds Don’t Think Agencies Are Preparing Them to Use AI

Only a quarter of government employees think agencies have done a good job explaining how the tech will affect their jobs, researchers found.

Ideas

Rethinking Data Center Optimization with a Service Mentality

These updates can make a real impact if agencies take the right steps.

Emerging Tech

The ‘Driverless Experience’ Looks Awfully Distracting

At CES 2019, carmakers showed off vehicles with perfume-puffing headrests, augmented-reality video displays, and all manner of in-car entertainment.