IT Modernization
Survey: Agencies Still Rely Largely on Manual Business Processes
A recent survey found agencies’ efforts to modernize business processes are immature.
IT Modernization
What’s Hot In Federal Tech, Per GSA’s IT Category Lead
Bill Zielinski, head of the Information Technology Category, shares the trends he’s seeing in federal IT through thousands of ongoing acquisitions governmentwide.
Ideas
Automation’s Impact Today Goes Well Beyond the Obvious
Automation is a champion for those with self-motivation and drive.
Emerging Tech
One Defense Agency is Building a Bot Army
And it's saving the department hundreds of thousands of work hours a year, a defense official said.
Emerging Tech
How GSA Is Helping the Government Embrace Automation
The agency, which plans to have more than two dozen bots deployed by the end of the year, is standing up a community of practice around the technology.
IT Modernization
NSF Kicks Off Final Phase of Workforce Reskilling App Competition
The Career Compass Challenge aims to build an app that matches feds to the tech jobs based on their current skills and interests.
IT Modernization
The State of Tech Modernization
Will 2019 be the year federal IT breaks into the 21st century?
IT Modernization
OPM Wants AI Bots To Decipher Government Legalese
The agency wants natural language processing bots that any employee can customize and deploy without significant tech skills.
Emerging Tech
IRS Turns to Automation Amid Shrinking Workforce
The tax agency is preparing to launch a bot that would reduce a critical contracting compliance measure from multiple hours to two minutes.
Ideas
Are Government Robots Coming For Your Job?
The government’s goal right now is to promote its robot employees to higher tasks.
CIO Briefing
Expunging Criminal Records Offers Clear Benefits—But Few People Take Advantage
New research finds that automatic expungement of nonviolent criminal records could be a boon for eligible offenders, but few apply when the process is complicated.
Ideas
Understanding the Terminology Around Citizen Service Delivery Technology
The terminology surrounding these new tools can be confusing and misused
IT Modernization
Survey: Only One-Third of Agencies Are Sending NARA Electronic Records
Many are still relying on manual processes, the survey found.
IT Modernization
How NARA’s Helping Agencies on the Path to a Fully Electronic Government
Officials are developing ways for agencies to measure their efforts to achieve fully digital records management by the December deadline.
Emerging Tech
Automation Will Be a Requirement of a Shrinking Workforce, Not Its Cause, Officials Say
While the budget focuses on reducing headcount, officials said that isn’t the goal of pushing more automation.
Ideas
How to Fund an Unfunded Artificial Intelligence Mandate
Early adopters of robotic process automation may have an advantage on the race to AI.
CIO Briefing
2019 Will Be The Year For Building Trust in Government IT, Says Federal CIO
As more services are automated, agencies must keep the public’s trust by being transparent about the algorithms and data being used.
Emerging Tech
Survey: Feds Don’t Think Agencies Are Preparing Them to Use AI
Only a quarter of government employees think agencies have done a good job explaining how the tech will affect their jobs, researchers found.
Ideas
Rethinking Data Center Optimization with a Service Mentality
These updates can make a real impact if agencies take the right steps.
Emerging Tech
The ‘Driverless Experience’ Looks Awfully Distracting
At CES 2019, carmakers showed off vehicles with perfume-puffing headrests, augmented-reality video displays, and all manner of in-car entertainment.
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