Emerging Tech

HHS Proposes ‘IT Control Tower’ to Manage Strategic National Stockpile

The proposal is part of a larger strategy to incorporate the manufacturing, distribution and point-of-care sectors.

Emerging Tech

Pentagon Shop Wants Machine Learning to Fix Complex RPA Processes

The office does not want new robotic process automation tools or cloud providers, according to a Defense Innovation Unit solicitation.

Emerging Tech

Agencies Lean Into Automation During the COVID-19 Pandemic

Robotic process automation is accelerating across the National Institutes of Health, Internal Revenue Service and Housing and Urban Development Department.

Emerging Tech

USPTO Adds Company to $50M Artificial Intelligence and Machine Learning Contract

General Dynamics Information Technology joins at least 12 companies on the Patent and Trademark Office’s future-facing blanket purchase agreement.

Ideas

Improving Customer Experience in the Wake of COVID-19

During a crisis when it is most important to provide an experience that gives customers confidence in their government. 

Emerging Tech

Defense is Embracing Robotic Process Automation But It’s Not Yet Scaling It

Bot security and varying cloud infrastructure could make it tough for the Pentagon to spread RPA tools. 

Podcasts

Critical Update: How the U.S. Patent and Trademark Office Plans to Run ‘Better, Cheaper, Faster’ Tech

Chief Information Officer Jamie Holcombe and his team are stabilizing and modernizing IT to help meet growing demands in a changing marketplace.

Emerging Tech

How Homeland Security’s Biosurveillance Arm Uses Tech To Track a Pandemic

The National Biosurveillance Integration Center began tracking what would become the novel coronavirus on Jan. 2.

Emerging Tech

Artificial Intelligence in Action

Federal agencies are laying the groundwork now for how artificial intelligence, machine learning and automation may change their operations in not-so-distant future.

Emerging Tech

CDC Launches COVID-19 Bot to Help You Decide If You Need to See a Doctor

The Coronavirus Self-Checker, a Microsoft-powered health care tool, was built to alleviate some of the initial screening strains health care providers are experiencing.

Emerging Tech

Pilot IRS to Return with New Focus Areas and Significantly More Funding

In the next three to six months, the IRS plans to issue new solicitations through its experimental contracting vehicle.

Ideas

AI Algorithms Intended to Root Out Welfare Fraud Often End Up Punishing the Poor Instead

These systems must be designed in ways that are fair, transparent and accountable to prevent hurting society’s most vulnerable.

Emerging Tech

Labor Department Joins GSA’s AI Center of Excellence to Automate Procurement Tools

Labor becomes the sixth agency to join the Centers of Excellence program and the first of 2020.

CIO Briefing

Trump’s Budget Pushes Bonuses and Reskilling to Build Up IT Workforce

The budget calls for reskilling 400,000 federal employees using OMB’s Reskilling Academy as a model.

CIO Briefing

NSF Tech Leader Aims for a Data-Savvy, Innovation-Focused Workforce

Dorothy Aronson, the National Science Foundation’s dual-hatted chief information officer and chief data officer, discusses her role in shaping the data literacy of the agency’s workforce.

CIO Briefing

USDA’s Chad Sheridan Says Goodbye to Government Service—For Now

After driving IT transformation and helping launch Farmers.gov, he’s heading to the private sector to work as a chief innovation officer.

IT Modernization

GSA Wants More Ideas To Stop Fake Commenters From Flooding Rulemaking Process

The General Services Administration took over management of the eRulemaking portal last year with a mandate to crack down on fraudulent commenting.

Emerging Tech

Air Force’s ‘Base of the Future’ Ideas Will Be Tested on Tyndall Rebuild

The service’s private sector outreach program, AFWERX, will host a series of workshops in 2020 to hear innovative ideas.

Ideas

In 2020, Employees Are the New Constituent 

In order to deliver on their missions, government agencies must start prioritizing their employees’ experiences – and that starts with right technology.