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Agencies stalled in tracking training
GAO report reinforces the need for a central system for tracking the skills of the federal acquisition workforce
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Help yourself
Help desk software is becoming proactive. Though designed to respond to requests for assistance, the programs also can lower the cost of running your network, simplify change and prevent problems.
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Air Force upgrading data transport
Air Force progressing with Combat Information Transport System
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NMCI service levels being refined
The Navy and EDS are working to 'tighten' the service level agreements for the Navy Marine Corps Intranet
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New CIO starts at USDA
Scott Charbo has been designated as the new chief information officer at the Agriculture Department
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The lowdown on the help desk
<b>What is it?</b> Help desk software accepts problem reports from users and assists IT staff in assigning tasks, tracking progress, documenting work and noticing trends.
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Dell does AF server consolidation
The Air Force agency signs Dell to help it consolidate hundreds of servers; CEO offers view of federal market
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Interior moves forward with Geospatial One-Stop
The team working on Geospatial One-Stop intends to push ahead with development of the spatial data portal despite agencies’ slow cooperation with the initiative, the project’s chief says.
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Bonner backs Homeland shift
Customs commissioner supports president's plan to make personnel changes to build Homeland Security Department
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Section 803 remains on hold
Industry officials said they have been told that Section 803 will not be implemented until Oct. 1
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Surveying the federal IT landscape
Hewlett-Packard President Michael Capellas tells FCW the three big trends he sees dominating federal IT
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Air Force chief derides 'tribes'
Gen. Jumper says the Air Force must integrate 'tribal' platforms using IT in order to succeed in the war on terrorism
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Roster Change
Stephen Varholy will retire as deputy chief financial officer for NASA headquarters in Washington, D.C., effective Sept. 3
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HP exec targets Air Force needs
The new HP sees the Air Force's potential as a 'zero latency enterprise,' supporting areas that need near-real-time data
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Customs seeks early cargo info
Customs wants to require ships to electronically send a cargo list at least 24 hours before loading at a foreign port
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TRW to merge satellite system
TRW wins contract for a national environmental satellite system that merges military and civilian programs
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User feedback counts
The federal government's best Web site was meticulously designed to meet the needs of its user
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