Ideas
Why human-centered design is the key to better CX
COMMENTARY: Better, more thoughtful technology can spark innovation in delivery of citizen services.
Why the IRS needs a new accountability program
COMMENTARY: The tax agency should borrow from the Social Security Administration's SecurityStat effort to measure performance and promote internal transparency.
Lessons from the CrowdStrike outage
COMMENTARY: Agencies can mitigate impacts of future outages by putting IT risks front and center and by understanding the incident response requirements of their vendors.
How biometrics can improve the security and efficiency of air travel
COMMENTARY: While we must ensure that biometric technology protects privacy and improves accuracy, abandoning this technology altogether would threaten our national security and set aviation screening back decades.
Strengthening public-private collaboration in the post-Chevron era
Congress will need to foster a deeper understanding of complex, bleeding-edge technology issues to craft effective regulations that will endure scrutiny.
How to be data-ready for AI adoption
COMMENTARY: Outcomes are only as reliable as the data supporting generative AI tools.
China leans into using AI − even as the US leads in developing it
The Chinese government has made extensive use of existing AI technologies, including for surveillance.
How fusion centers protect the country
COMMENTARY: The centers provide the technology and tools needed to identify threats that lie beyond the walls of the organization.
The coming cyber reckoning for federal contractors
Contractors face a 90-day deadline to prove their cybersecurity compliance as awards for the OASIS+ vehicle start to fall and that is a precursor to broader industry-wide requirements, DTS CEO Edward Tuorinsky writes.
Following the federal cybersecurity money trail
COMMENTARY: Cybersecurity is crucial to everything from massive critical infrastructure projects to the safe operation of small businesses and increasingly to the private life of every American.
Future-proofing government data
COMMENTARY: As AI becomes increasingly integrated into governmental operations, the cost of neglecting data readiness could be catastrophic.
Why unified observability is key to better UX
COMMENTARY: The technology also helps shed light on blind spots introduced by zero trust cybersecurity strategies.
Featured eBooks
How to maximize AI's potential for government
COMMENTARY | Invest, innovate and evolve to meet this critical moment to harness the productive potential of artificial intelligence.
How AI will help defeat AI-powered identity fraud
COMMENTARY | Government agencies tasked with combating public benefits scams have been slow to adopt AI as a fraud prevention method.
How skills-based hiring enhances national security
COMMENTARY | A forthcoming policy promises to broaden the federal talent pool, alleviate talent shortages and improve employee retention, but there's more to be done right now.
Meeting federal software supply chain mandates
COMMENTARY | The deadline for secure software attestations is looming. Here's what you need to know.
Transforming budgeting amid rapid technological change
COMMENTARY | Public sector organizations stand to gain significantly from reforming their IT budgeting and planning approaches in response to technological advancements.
NASA’s asteroid sample mission gave scientists around the world the rare opportunity to study an artificial meteor
While very small meteoroids are common, larger ones – bigger than a dishwasher – are not.
Congress needs to rethink its approach to tech policy
COMMENTARY | The spider's web of congressional committee jurisdiction creates problems when it comes to technologies like artificial intelligence and quantum computing.
Is the government losing $500M a year in cloud savings?
COMMENTARY | Multiyear discounts enjoyed by commercial cloud customers aren't reaching the government because of federal spending laws.
