Ideas

Connecting researchers and legislators can lead to policies that reflect scientific evidence

COMMENTARY | Legislators make policy based on the information at hand, which isn’t always the latest scientific findings.

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Reining in AI means figuring out which regulation options are feasible, both technically and economically

COMMENTARY | One form of regulating AI is watermarking its output – the equivalent of AI signing its work.

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Data brokers know everything about you – what FTC case against ad tech giant Kochava reveals

COMMENTARY | Kochava’s secretive data acquisition and AI-aided analytics practices are commonplace in the global location data market.

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How federal agencies can accelerate IT systems modernization with AI

AI can explain older programming languages, assist in developing new code and expedite vulnerability remediation.

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Unleashing 'Evidence 2.0'

Commentary | The power of data linkages in evidence-based policymaking

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3 ways that generative AI can help transform human services

COMMENTARY | Generative AI can help government workers complete time-consuming administrative tasks, address gaps in agency operations, reduce wait times and improve language translation services.

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3 guardrails for sustainable AI implementation in the public sector

COMMENTARY | Starting with low-risk use cases can help build best practices while avoiding more significant pitfalls such as data leakages and security vulnerabilities.

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4 steps to prepare for the coming quantum onslaught

In 2024, governments must take the lead in acknowledging and addressing the quantum threat.

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AI provides a net advantage to federal cyber defenders — if they can use it

COMMENTARY | If agencies don’t invest and innovate internally and in partnership with industry and the research community, the cyber balance in the use of AI/ML can tip towards the attacker.

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A New Year's resolution to improve government forms

COMMENTARY | A good digital form uses human-centered design to ensure a positive and frictionless experience, one so easy you barely even think about it

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Digital inaccessibility: Blind and low-vision people have powerful technology but still face barriers to the digital world

COMMENTARY | Technologies often hit roadblocks because the information they are designed to work with – documents, websites and software programs – don’t work with them.

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When authoritative sources hold onto bad data

COMMENTARY | A legal scholar explains the need for government databases to retract information.

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How feds can create their own mini Chat GPT AI assistants

COMMENTARY | Configuring a mini-GPT can be a highly effective way to harness the awesome power of this new technology while mitigating many of the risks associated with generative AI.

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Taking open source risks seriously

COMMENTARY | Software bills of materials don't address what tech leaders should actually do to make sure open source components are safe to use.

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Can improving CX help restore trust in government?

COMMENTARY | To protect benefit programs from abuse while delivering a cohesive CX, agencies need to take an omnichannel approach that harmonizes online, mobile, call center and in-person contacts and incorporates robust remote identity proofing.

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Forget dystopian scenarios – AI is pervasive today, and the risks are often hidden

COMMENTARY | The AI most likely to cause you harm is not some malevolent superintelligence, but the loan algorithm at your bank.

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Why smart multicloud policies are a golden ticket to modernizing IT infrastructure

COMMENTARY | A multicloud approach to cloud computing is used for better data control, allows access to the best services from each provider, and offers more flexibility as IT leaders can optimize workload placement based on workload requirements.