Ideas

People Don’t Always Behave Rationally—Agencies are Learning to Plan for That

Officials are increasingly leveraging the power of behavioral science to enhance program performance.

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How to Manage Risk Along the Federal Government Supply Chain 

Even the most sophisticated federal agencies have found it difficult to effectively measure and evaluate the cyber risk of their contractor base.

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Don't Ban New Technologies – Experiment with Them Carefully

Asking for forgiveness instead of permission has its place.

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How Cities Are Getting Smarter

There isn’t one definition of a smart city technology, but here are places governments are making progress.

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4 Recommendations for a Strong Federal Data Strategy

We can expand upon the recommended actions to ensure federal agencies leverage data to advance their missions.

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Regulating Facebook, Google and Amazon Is Hard Given Their Bewildering Complexity

Whether you’re an individual, business, or government, if you need the internet, you need their services.

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Accelerating Cloud Computing in Government Requires New Management Approach

CIOs must swap magic for real insights on what and how cloud technologies benefit to their agency.

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Better Collaboration Tools Need Better Security

Building new technology on a faulty foundation can be a recipe for disaster.

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4 CX Lessons Federal Agencies Can Learn from Their Peers

There are several agencies making major strides in the CX space and other agencies could learn a thing or two from their CX programs.

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Can New Technologies Restore a Robust Federal Cyber Perimeter?

Many agencies are deemphasizing traditional notions like perimeter security and concentrating more on the concept of resiliency, recovery and ways to mitigate the effects of a breach.

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Passwords and Badges Are No Longer Enough

The Defense Department could strengthen its cyber posture by finding alternatives to static authentication methods.

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Blockchain: Taking a Cue from History

Blockchain technology isn’t shaking out how we thought it would. So, should we pack our bags and go home?

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How Federal Agencies Can Maximize Productivity—and Save Billions

Automation isn't the stuff of fantasy but agencies should take note of best practices to make sure their projects are successful.

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More Money Than Anyone Imagined

A quick explanation for why the tech bubble never burst.

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The Scheduling Woes of Adult Friendship

To avoid the dreaded back-and-forth of coordinating hangouts, some friends are repurposing the shared digital calendar, a workplace staple, to plan their personal lives.

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The Arguments for Weakening Encryption Aren't Any Better Under Trump

Law-enforcement backdoors would still make everyone less safe, even as U.S. officials set their sights on broader access to data.