Digital Government

White House Makes Major Updates to Customer Experience Guidance

Equity, a Biden administration priority, has been included in the government’s expanded definition of customer experience.

Ideas

3 Essential Steps in Implementing a Comprehensive User Monitoring Program

Agencies must implement a comprehensive user monitoring program that effectively combines the human intelligence and artificial intelligence.

Ideas

Elon Musk’s Tesla Bot Raises Serious Concerns – but Probably Not the Ones You Think

The Tesla Bot comes with a whole portfolio of risks that are hard to quantify and easy to overlook and yet inevitably end up tripping up innovators.

Cybersecurity

Report: Hackers Shift from Malware to Credential Hijacking

Cybersecurity firm CrowdStrike tracked record levels of cyber intrusion activity over the past year.

Ideas

Swarms May Offer Next Level Artificial Intelligence

NASA wants to push the concept of swarm intelligence to new heights.

Emerging Tech

DOJ Seeks Congressional Funding to Implement Policy on Body-Worn Cameras

The announcement follows tensions with some local police departments over the authority to release footage recorded during joint operations.

Cybersecurity

Biden Administration Releases Draft Zero-Trust Guidance

The documents form a roadmap for agencies to deploy the cybersecurity architectures by the end of fiscal 2024.

Emerging Tech

Air Force Wants to Spot Potential Outbreaks in Personnel Sooner with Wearables

Top officials are also looking into data integration and digital traceability tools to help keep staff healthy.

Podcasts

Critical Update: Cryptocurrencies to Save the Day?

After activists turned out to kill an amendment that would have set back the cryptocurrency industry, Nextgov decided to look at how the volatile technology can be used as a force for good.

Digital Government

Amazon to Hire for More Than 40,000 Corporate and Tech Jobs Across US

Many positions will be in Seattle and northern Virginia, but the company is looking to recruit in other regions as well.

Cybersecurity

The Government's Software Transparency Journey Moves from Plan to Practice

Allan Friedman, the leader of a transparency initiative at the Commerce Department, is now at the Cybersecurity and Infrastructure Security Agency to realize the ultimate vision for a software bill of materials. 

Ideas

Bitcoin Will Soon be ‘Legal Tender’ in El Salvador – Here’s What that Means

Does making bitcoin legal tender mean every store and merchant in El Salvador will now have to accept digital payments?

Emerging Tech

Air Force’s First Software Chief Steps Down

Leader of a Pentagon-wide DevSecOps initiative, Nicolas Chaillan cited lack of support from senior leadership as one reason for his  departure. 

Emerging Tech

Navy Expands Uniform Policy to Permit Fitness Trackers and Smartwatches

Such announcements are made when the need for standards revisions have been confirmed and approved by leadership.  

Digital Government

OMB Names New U.S. Digital Service Chief

Mina Hsiang is the third administrator of USDS since it launched in 2014.

Cybersecurity

Lawmaker to Propose Bill to Incentivize Industry Cybersecurity Cooperation Within Days

During congressional testimony, cybersecurity firm FireEye pushed for greater liability protections to be included in a draft cyber incident reporting bill.

Ideas

'Noisy' Data Can Worsen Credit Inequality

“We’re working with data that’s flawed for all sorts of historical reasons,” a researcher said.