Digital Government
Government call centers ring true to customers
Overall satisfaction rates with government call centers has risen in the past year and are slowly closing in on private-sector rates.
Digital Government
Have feds met environmental milestones?
The federal community had a set of tough sustainability milestones to meet this year.
Digital Government
DARPA wants 'pre-crime' technology
If there's an algortihm out there that can analyze data to identify troubled soldiers, DARPA wants it.
Digital Government
Memorial fund breaks ground on law enforcement museum
Building will be underground and use technology to create a highly interactive experience for visitors.
Digital Government
Airline industry and FAA vow cooperation on multibillion satellite program
Collaboration and information-sharing are at the heart of NextGen, says agency official.
Digital Government
Tea Party could help net neutrality, leaders say
Brough preferred Waxman's bill to FCC Chairman Julius Genachowski's proposal to reclassify broadband under Title II of the Communications Act.
Digital Government
Patients Want Access to e-Records
The vast majority of Americans have never asked a doctor to provide them with personal health information or medical records in an electronic format, yet 70 percent of people responding to a new survey said it's important for doctors and hospitals to provide them with electronic copies of that information.
Digital Government
Scrambling the message: AT&T launches encrypted voice service for feds
New encryption technology offers secure calls for government, law enforcement users.
Digital Government
About that average 7.2 percent premium increase …
Well, now that the news on FEHBP health insurance premium increases has settled in—we’ve gotten some emails taking issue with the OPM statement that the average employee share of those premiums will go up 7.2 percent.
Digital Government
5 countries gain DNS Security Extensions
Five Latin American and Caribbean country code top-level domains have been digitally signed, expanding the number of domains protected with DNS Security Extensions protocols.
Digital Government
First set of Smart Grid standards submitted to energy regulators
The first standards for Smart Grid interoperability and security have completed a cybersecurity review by the National Institute of Standards and Technology and have been forwarded to the Federal Energy Regulatory Commission for adoption. The Energy Department also is funding research on Smart Grid security.
Digital Government