Digital Government
TTS announces additional call center efforts
The Department of Housing and Urban Development and the Library of Congress are the latest to leverage the Technology Transformation Services' Center of Excellence support.
Digital Government
FCW Insider: Nov. 2
The latest news and analysis from FCW's reporters and editors.
Digital Government
GSA, Pentagon Re-award DEOS Cloud Contract
The latest award comes with a significantly lower projected ceiling than previously cited.
Digital Government
FCW Insider: Oct. 30
The latest news and analysis from FCW's reporters and editors.
Digital Government
White House mulls CXO role at agencies
The White House is considering whether to formalize the customer experience officer role, but also thinking about the position's impact on IT.
Digital Government
DOD’s New Data Strategy Puts Decision-Makers in the Center, CDO Says
Dave Spirk, the Defense Department’s chief data officer, said the new strategy is a break from the past data landscape, which focused on networks and transports for moving data.
Digital Government
House Democrats Urge OPM to Halt Implementation of Order Politicizing Civil Service
House Oversight and Reform Committee leaders want to investigate the development and analysis of the effort to strip wide swaths of the federal workforce of civil service protections.
Digital Government
FCW Insider: Oct. 29
The latest news and analysis from FCW's reporters and editors.
Digital Government
Administration Adds 16 Months to Transition from DUNS to Unique ID
The General Services Administration will extend Dun & Bradstreet’s services while agencies get more time to patch and test systems.
Digital Government
A tribute to micro-innovations
Steve Kelman thinks more organizations should take a lesson from the Peak Academy's commitment to incremental change.
Digital Government
Federal Agencies Improve Customer Experience Scores But Still Lag Behind Private Sector
The coronavirus pandemic had little impact on agencies' scores, according to Forrester’s 2020 U.S. Federal Customer Experience Index.
Digital Government
Union Sues and Democrats Introduce Bill to Block Trump Order Politicizing Civil Service
As opponents of the president’s effort to convert chunks of the federal workforce into at-will employees kick off their efforts to stop the initiative, the administration has signaled that agencies can push forward ahead of schedule.
Digital Government
FCW Insider: Oct. 28
The latest news and analysis from FCW's reporters and editors.
Digital Government
Remote Work Has Two-Thirds of Americans Considering Moving from Cities to the Country
But one in three says bad internet connections would be a deal breaker.
Digital Government