Author Archive

William D. Eggers

William D. Eggers

What the Future of Artificial Intelligence in Government Could Look Like

Cognitive technologies could free up hundreds of hours of government employees’ time.


Would a Uniform Digital ID Work in the US?

Some countries have invested in uniform digital identity with success. Their experiences can provide a roadmap for governments navigating the earlier stages of the journey.


Why Didn't E-Gov Live Up to Its Promise?

Technology was supposed to transform government 15 years ago; an “era of electronic government” was poised to make government faster, smaller, digitized and increasingly transparent.


The 5 Key Traits of a Successful Digital Government Strategy

No government organization will succeed in today’s fast-changing environment without a cohesive digital strategy.

Emerging Tech

Redesigning Government Work for the Internet of Things

The proliferation of Internet-connected devices represents a new way of working.

Emerging Tech

Analysis: NASA’s New Role as Partner

Space exploration is evolving from a government-led venture to a rich collaboration with the private sector.

IT Modernization

Commentary: Mobile Tech Could Sharply Boost Feds’ Productivity

Industry has become 50 percent more productive over the last two and a half decades while government has become less productive.