Author Archive

Patrick Boynton

CXO Briefing

Meet the Agencies: Modeling the Future at GSA

GSA has ensured its headquarters’ first major renovation since 1935 would serve as a model for federal offices everywhere.


Customer Experience in a Dead Zone

On March 24, Government Executive and Nextgov will host an event to discuss the future of customer experience in the government space

CXO Briefing

Meet the Agencies: Touring the US Forest Service’s Modern New Digs

The agency is now saving $5 million a year on rent and $200,000 a year on shuttle buses.


Car Keys and Nuclear Keys: Big Data and the Internet of Things

It will be up to the federal government to stitch together massive amounts of data into a comprehensible “nation of things.”


If You're Using Big Data, Press '1'

Big data has the potential to improve the federal customer experience.


How Do You Protect Against Insider Threats?

A Dec. 10 Nextgov panel discussion will focus on the future of the insider threat.