Author Archive

Patrick Boynton

Digital Government

Meet the Agencies: Modeling the Future at GSA

GSA has ensured its headquarters’ first major renovation since 1935 would serve as a model for federal offices everywhere.

Digital Government

Customer Experience in a Dead Zone

On March 24, Government Executive and Nextgov will host an event to discuss the future of customer experience in the government space

Digital Government

Meet the Agencies: Touring the US Forest Service’s Modern New Digs

The agency is now saving $5 million a year on rent and $200,000 a year on shuttle buses.

Digital Government

Car Keys and Nuclear Keys: Big Data and the Internet of Things

It will be up to the federal government to stitch together massive amounts of data into a comprehensible “nation of things.”

Digital Government

If You're Using Big Data, Press '1'

Big data has the potential to improve the federal customer experience.


How Do You Protect Against Insider Threats?

A Dec. 10 Nextgov panel discussion will focus on the future of the insider threat.