Digital Government

HealthCare.gov Still Gets Poor Marks for Customer Experience

The U.S. Postal Service and the National Parks Service get highest grades in government.

Emerging Tech

These 3 Steps Could Prevent 85 Percent of All Data Breaches

A great many cyber calamities are preventable through basic cybersecurity hygiene.

Emerging Tech

Federal CIO Tony Scott Expects Some 'Resistance' on Federal IT Reform Law

Scott became the government’s top techie in February and it hasn’t taken long for him to realize things work very differently in government.

Emerging Tech

Casey Coleman Heads to Unisys

Coleman, who led GSA’s IT efforts from 2007 to 2014 before taking a position with AT&T Government Solutions, is joining Unisys Federal.

Digital Government

OMB Blueprint for IT Reform Coming Soon

Agencies still need to get to work determining how to meet FITARA because a postponement in OMB guidance won’t be an excuse when Congress comes calling.

Modernization

NSA’s Grand Plan to Snowden-Proof Its Data Using the Cloud

No one in the intelligence community wants to face another leak. With NSA’s widespread adoption of cloud computing, the spy agency may not have to.

Emerging Tech

Army Turns to IBM’s Hybrid Cloud to Take on Logistics Challenges

The Army has secured the hybrid cloud computing services of IBM to bolster services provided by its Logistics Support Activity.

Emerging Tech

Army Unveils Cloud Strategy

The Army's formal cloud strategy aligns with the Pentagon’s evolving policies.

Emerging Tech

Snowden: NSA Not (Specifically) Looking for Your Nude Photos

Americans are largely bored with conversations about surveillance reform. What about when it touches on their most intimate communications?

Emerging Tech

New FedRAMP, DHS Initiative Aims to Make it Easier for Feds to Access the Cloud

The overlay will serve as the “first step" in allowing agencies greater flexibility as they move to securely adopt cloud services.

Emerging Tech

Census' Tech Use Could Slash Cost of 2020 Count by Nearly Half

The only way Commerce can make good on its promise is through the intelligence use of technology, said CIO Steve Cooper.

Emerging Tech

Clinton’s Email Excuse Doesn’t Add Up

All it took was four released emails to poke major holes in Clinton’s email excuse that she didn't want to carry several devices.

Emerging Tech

BYOD to the Pentagon? Pilot to Begin This Summer

One of the government’s most risk-averse agencies is making plans for a BYOD pilot program this summer.

Emerging Tech

Tech Alone Can’t Solve Government’s Customer Experience Clunkers

Still, the biggest challenge to the government improving its customer experience still lies with people, not tech, experts say.

Modernization

Huddle’s ‘Collaborative’ Cloud Offering Latest to Get FedRAMP Seal of Approval

The company's secure cloud collaboration service is the latest offering to meet FedRAMP security standards.

Emerging Tech

Does the Customer Know Best When it Comes to Federal Services?

After the HealthCare.gov implosion, the federal government learned the hard way the importance of customer experience.

Modernization

Cloud for Public Good: Amazon Now Hosts Largest Public Collection of Satellite Imagery

AWS will host thousands satellite images in its public cloud through a partnership between the U.S. Geological Survey and NASA.

Emerging Tech

Here Are the Agencies That Let Their Scientists Speak (and Tweet) Freely

It’s not always easy for scientists to share their viewpoints and speak freely on issues, and those who publicly do frequently face backlash.

Emerging Tech

Another Gender Equality Fail: Top Tech Execs Still Clueless About Women

Google chairman's gaffe seems more the tech industry standard than an isolated bout of ignorance.