Digital Government

6 Citizen-Focused Steps Census is Taking to Improve the 2020 Count

Officials hope improving the customer experience for citizens will boost the participation rate for the Census Bureau’s biggest undertaking.

Modernization

Oracle Makes More Allegations in JEDI Lawsuit

Oracle filed a 125-page amended complaint with the U.S. Court of Federal Claims.

Modernization

Innovation From Within: How One Employee-Built Tool is Revolutionizing VA  

An open source tool called LEAF is saving the Veterans Affairs Department time, resources and perhaps millions in taxpayer dollars.

Digital Government

White House Announces ‘Gears of Government’ Award Winners

The White House recognized two dozen federal employees for delivering outstanding public service.

Policy

Senate Reintroduces Federal Agency Customer Experience Act

The bill, which cleared the Senate in 2017 and the House in 2018, again has House sponsors.

Modernization

Government Offering Prizes for Best Ideas to Stand Up GEAR Center

Challenge.gov is offering up to $300,000 to teams or individuals who submit the best proposals.

Cybersecurity

Senate Passes Bill to Allow Cyber Talent to Rotate Through Agencies

The bipartisan legislation would allow certain cybersecurity-related personnel to rotate across various federal agencies.

Modernization

Pentagon’s $8 Billion DEOS Contract Out for Bid

Despite its size and scope, DEOS is only the first phase of the Defense Department's plan to buy common communication, collaboration and productivity capabilities.

Cybersecurity

Federal Cyber Reskilling Academy Announces Second Class

The second class will be open to all feds, not just those who do not work in IT.

Modernization

IRS Details Six-Year Modernization Plan

The plan will cost somewhere around $2.5 billion.

Emerging Tech

Microsoft Unveils Two Secret Data Centers Built for Classified Government Data

Microsoft is building data centers and expanding security capabilities to compete with Amazon to host sensitive government data.

Modernization

IRS’ Plan to Modernize Old Tech Will Cost About $2.5 Billion

The agency is seeking $290 million this year as part of a six-year modernization plan.

Modernization

Pentagon Says No JEDI Conflict, Narrows Field to AWS and Microsoft

The Pentagon’s Joint Enterprise Defense Infrastructure cloud contract could be awarded by mid-July.

Modernization

CIA Considering Cloud Contract Worth ‘Tens of Billions’

The agency is hungry for more commercial cloud.

Emerging Tech

Scientists Predict Weak Sun Activity During Next Solar Cycle

Low solar activity should mean relatively calm space weather for the next 11 years.

Emerging Tech

How Customer Experience is Disrupting Government Technology

Better service delivery is changing the way implementers and users view technology.

Cybersecurity

Senate Bill Promises Retaliation If Russia Again Meddles in Elections

The bill would force the U.S. to sanction Russian industries.

Digital Government

Survey: Four in Five Industry Tech Execs Favor Federal Privacy Law

Corporate America’s top tech officials favor a privacy law even if they aren’t sure how to adhere to it.

Modernization

After CIO No-Show, Congress Not Confident in VA’s IT Shop

The Veterans Affairs Department earned no goodwill when it declined to testify before a House Veterans’ Affairs subcommittee.

Digital Government

To Provide the Best Customer Experience, Be Proactive

"Be where your customers are" and other helpful tips from customer experience professionals.