Modernization
GSA to Take Corrective Action on DEOS Cloud Contract
The General Services Administration will rework the Defense Enterprise Office Solutions contract to address a bid protest.
Cybersecurity
DOJ: Nigerian Hacker Targeted Federal Employees in $1M Scheme
A Nigerian national appeared in court Thursday facing charges over a $1 million phishing scheme that targeted vendors under the General Services Administration.
Digital Government
GSA’s Federal Acquisition Service Commissioner Announces Departure
Alan Thomas, GSA’s top acquisition executive, is leaving the agency for a private-sector position.
Cybersecurity
Report: What’s Old in Enterprise Ransomware Attacks is Still Relevant
Old exploits never die, according to a recent industry report.
Digital Government
High Impact Agencies Release Customer Experience Action Plans
More than two dozen high impact service provider agencies shared their current and future investments.
Cybersecurity
Treasury IG Finds ‘Significant Vulnerabilities’ in IRS’ BYOD Program
The IRS’ bring-your-own-device program could increase the risk of data leakage, according to the Treasury Inspector General.
Artificial Intelligence
Where to Use AI and Other Tips From CIOs on Emerging Tech
The chief information officers from the departments of Health and Human Services, Justice and the General Services Administration offered emerging tech ideas to feds.
Digital Government
Trump’s Top Acquisition Official Outlines Priorities
Michael Wooten, the new administrator for the Office of Federal Procurement Policy, wants contracting professionals to meet 21st-century tech challenges head-on.
Digital Government
GSA Seeks to Simplify Citizen Survey Work for High-Impact Agencies
GSA will usher certain agencies through Paperwork Reduction Act regulations to meet the administration's customer experience goals.
Modernization
Pentagon’s DEOS Contract Protested
The Government Accountability Office will make a decision on the protest by Dec. 18
Digital Government
Study: More than Half of Americans Trust Law Enforcement to Use Facial Recognition Responsibly
Pew Research Center’s study is the latest to conclude Americans are growing more comfortable with having their faces scanned.
Artificial Intelligence
Lawmaker: Congress Needs to Focus on China or Risk Being Lapped
A Hawaii lawmaker said Congress needs more focus—and expertise—on the many threats China poses to the U.S.
Digital Government
Trump Signs Constituent Services Bill into Law
A bill to modernize constituent services is now the law of the land.
Digital Government
These 6 Principles Helped Navy Federal Deliver Superior Customer Experience
They drive every decision Navy Federal Credit Union makes regarding their members.
Modernization
Defense Department Inspector General Clarifies JEDI Involvement
The Pentagon’s IG is reviewing complaints from multiple sources.
Modernization
Pentagon Makes Its Case for JEDI
The Pentagon defended its JEDI acquisition Friday and pushed back against “myths” and misinformation.
Policy
Here Are Where Congress' Customer Experience Efforts Sit
The next step for one bill is President Trump’s desk.
Digital Government
Why Trump Cares About the Pentagon’s Mega-Cloud — and Why That Terrifies Those Who Want It
Breaking up the $10 billion JEDI network project will hurt the U.S. military’s effort to speed data to troops, its fans argue.
Modernization
JEDI Contract on Hold for Defense Secretary Review
It’s unclear whether the review will impact the contract’s timeline.
Digital Government