Policy
Citizen Satisfaction With Federal Government Services Hits All-time Low
The American Customer Satisfaction Index 2021 Federal Government Report showed citizen satisfaction in government services in a freefall over the last four years, with declines across all driving indicators of satisfaction.
People
OPM issues guidance to ensure 67,000 feds make at least $15 per hour
Agencies have until the end of this month to exercise special pay rates to implement a $15 minimum wage, in accordance with a Biden administration executive order.
Policy
OPM Issues Guidance to Ensure 67,000 Feds Make at Least $15 per Hour
Agencies have until the end of this month to exercise special pay rates to implement a $15 minimum wage, in accordance with a Biden administration executive order.
Policy
Federal Court Issues Nationwide Pause on Biden's Federal Employee Vaccine Mandate
The Biden administration has already filed an appeal on the injunction.
Emerging Tech
Airlines Ask For ‘Immediate Intervention’ in 5G Deployment, Citing Safety Issues
An airlines advocacy group asked the Biden administration to implement more protection around select airport towers in a continuation of the 5G rollout debate.
Emerging Tech
Let’s Talk About 6G Policies, Panel Says
6G policies may be important in protecting Democracy.
Digital Government
White House Charts Course for Better Protections of Civil Servant Scientists
New report calls for improved policies prohibiting interference and clearer punishments for those who meddle in scientific work.
Digital Government
Policy Makers Discuss Appropriate U.S. and U.K. Response to Online Disinformation
Former Texas Rep. Will Hurd weighed in.
Artificial Intelligence
Report: Ensure Federal AI Policies are Aligned
Federal agencies may not be on the same page when it comes to artificial intelligence programs.
Cybersecurity
FCC Chair Proposes Updating Data Breach Reporting Requirements
The Commission is still waiting for an empty chair to be filled as observers call for a vote on Biden nominee Gigi Sohn.
Digital Government
Some Agencies Report 100% Vaccine Mandate Compliance as Others Begin Suspensions
Agencies continue to see vaccination rates rise as disciplinary actions ramp up.
People
Agencies must establish COVID-19 testing programs for certain unvaccinated feds and contractors by Feb. 15
Task force issues new guidance on coronavirus testing for those who report to federal facilities or otherwise interact with the public.
Digital Government
Agencies Must Establish COVID-19 Testing Programs for Certain Unvaccinated Feds and Contractors By Feb. 15
Task force issues new guidance on coronavirus testing for those who report to federal facilities or otherwise interact with the public.
Emerging Tech
Who’s in Charge of US Space Policy?
Space professionals worry the National Space Council is ceding its defense portfolio.
Ideas
Making the Customer Service Executive Order Really Work
Among the keys: making permanent the flexibility to pursue innovation through technology and multi-sector partnerships.
Digital Government
Biden Administration Made Major Customer Experience Moves in 2021
Major policy changes regarding how federal agencies serve citizens took pace over the past year.
Digital Government
Biden Orders Agencies to Take Steps to Improve Government Customer Service
The people-first approach tackles everything from federal benefits to passport services to disaster recovery.
Policy
How the Biden Administration Got Nearly the Entire Federal Workforce Vaccinated
An inside look at the White House's approach to implementing Biden's mandate.
Policy
Biden Order Will Make Federal Operations Carbon-Neutral by 2050
Agencies have just six more years before they must stop buying polluting cars.
Digital Government