Websites

Inside Defense Digital Service’s User-Centered Approach

Designing with users—not for them—has been a key to the agency’s innovative success.

Census is Asking the Public to Help Fight Misinformation Ahead of 2020 

The bureau launched a website for dispelling common Census rumors and created a special email address where people can report misinformation and other malicious activities.

Lawmakers: VA’s Main Website—Designed To Be One-Stop For Vets—Is Missing Critical Links

Three lawmakers penned a letter to VA Secretary Robert Wilkie asking the agency to add Congressionally-mandated links to VA.gov and the eBenefits site.

Veterans Affairs Launches Digital National Cemetery 

The new interactive website streamlines information about 3.7 million veterans interred across NCA’s 136 national cemeteries.

FedBizOpps Will Be Gone Before the End of the Year

The federal contracting opportunity website is being decommissioned. Here’s what you need to know about the transition.

In This City, Residents Can Search And Apply for Affordable Housing Online

San Francisco took a laborious paper process and transformed it into an easy-to-use online application system for open affordable housing spots.

Labor Unveils New Resources to Boost Contractor Hiring Compliance

It’s part of the agency’s broader effort to improve transparency.

Agencies Should Be More Transparent About Public Comments, GAO Says

By defining and disclosing how they handle commenters’ information, agencies could help combat identity fraud and other abuses, auditors said.

USDA Launches Tool to Match Farmers to the Loans They Need

The latest tool on farmers.gov helps take the mystery out of the loan application process.

Justice Department Launches API for Foreign Lobbyist Data

The new online portal offers the public easier access to documents filed under the Foreign Agents Registration Act, the law that put Paul Manafort in jail.

Featured eBooks

Supreme Court to Hear Challenge on State Code Copyrights

Georgia holds a copyright for its annotated state code, which sells for $404, and sued to block a website from distributing free copies of the document.

Federal Agencies Rank Dead Last in Forrester Customer Experience Index

Once again, only the National Park Service scored on par with the industry average.

FBI Warning: The Lock Icon Doesn’t Mean That Website Is Safe

Having HTTPS and a TLS certificate doesn’t mean the site isn’t a platform for scammers and thieves.

VA Expects 'Hiccups,' but an Otherwise Seamless Health Overhaul This Week

Some lawmakers and veterans groups are nervous about VA's implementation process for the new private care program.

One City’s Journey to Filing Complaints About Police Online

Austin, Texas, debuted an anonymous online feedback form that eases the process for residents to describe interactions they have with police officers

HHS Accused of 'Censorship' of Obamacare Website Materials

Nonprofit monitor flags 85 removed pages, warns of harm to vulnerable groups.