DHS Digital Service is Taking Paper Out of the Immigration Process

The Digital Service works side by side with agency employees to tackle some of their most backlogged processes.

House Oversight Forwards Bills to Improve Gov Websites, Formalize CIO and CISO Roles

The 21st Century Idea Act would mandate dot-gov improvements including allowing e-signatures for citizen services.

Symantec Fighting Copycat Election Websites

The company wants to catch fake websites before they make off with your personal information.

USDA Wants One Hub to Connect Agency Leaders to Every Employee

The agency wants to pull disparate intranets together and allow two-way communications with employees.

Hackers Target Marines for Pentagon's Latest Bug Bounty

“Hack the Marine Corps” kicked off with a live-hacking event in Las Vegas.

FCC IG Says the Alleged Net Neutrality DDoS Attack Never Happened

An internal investigation found the agency’s commenting system was knocked offline by “system design issues” and “‘flash crowd’ activity,” not hackers.

Wikipedia, the Last Bastion of Shared Reality

The culture wars are coming for the best utopian project of the early internet. Can it survive the informational anarchy that’s disrupted the rest of media?

VA is Rethinking Its Entire Online Presence

The Veterans Affairs Department wants to know what it would take to create a one-stop online shop for veteran services.

Report: Citizens Have Better Experience With Airlines, Insurers Than Federal Agencies

Agencies aren’t getting any better at customer experience despite the focus, a survey found.

Citizenship Agency Removed Website Pages on Asylum Policy Training

Transparency group documents changes made early in Trump administration.

Rapid Prototyping to Improve Government Systems

Two former U.S. Digital Service staffers on their approach to iterative design and software development.

Report: How HHS Buried Information About the Affordable Care Act

A transparency group analyzed the removal and demotion of information related to Obamacare on a federal website.

Better Government Websites Build Trust with Citizens, Silicon Valley Lawmaker Says

Rep. Ro Khanna's customer-experience focused bill would require agencies to go all digital by 2020.

Groups Monitoring Agency Website Changes See Deeper Trump Agenda

Removal of some health data from HHS site is simply a matter of reorganizing information by disease, not population group, HHS says.

White House: Government Identity Verification Tools Aren’t Meeting The Threat

The order comes as personal information that organizations once used to verify people is increasingly available online.

The Pentagon is Letting Hackers Loose on Its Travel Management System

Ethical hackers will scour the platform for security gaps in the department’s fifth bug bounty program.