Veterans Affairs

VA should establish an AI disclosure process, Republican lawmaker says

Though the Department of Veterans Affairs has already made “admirable” use of artificial intelligence, transparency “has got to be elevated to a top priority,” according to Rep. Matt Rosendale, R-Mont.

At VA, cloud is still emerging tech

The agency's CIO said that "cloud still has huge potential for us." 

VA’s compliance with accessibility requirements still lacking, watchdog says

The Department of Veterans Affairs “did not effectively manage website accessibility to ensure Section 508 compliance,” according to an audit conducted by the department’s Office of Inspector General.

Ongoing ‘reset’ looks to put VA’s EHR deployment back on track

An agency spokesperson said VA is "committed to resuming the system rollout" but performance and productivity goals need to be hit before additional deployments are rescheduled.

Priming the workforce is key to future AI efforts, federal IT leaders say

One agency tech leader is urging IT workers inside government and out to "get into the shallow end of the AI swimming pool" and experiment with the new tools.

Veterans Affairs sheds more light on $14B transformation recompete

The department's main health care agency announces its decision on which companies will be eligible and reveals more on how teams can be structured.

VA creates new monitoring system after glitch affects more than 120,000 veterans’ claims

Officials from the Department of Veterans Affairs said they’re creating a new system to notify officials “within 24 hours” of any issues affecting electronically filed claims.

There’s a ‘big disconnect’ between users and developers of VA’s new EHR, lawmaker says

A 2023 survey of VA employees using the Oracle Cerner electronic health record system found that just 26% did not have issues with system availability.

VA's tech training program will soon expire — lawmakers hope to save it by year's end

Senate Veterans’ Affairs Committee Chair Jon Tester, D-Mont., said he is working with lawmakers to reauthorize VA’s VET-TEC pilot before the end of the year.

VA attributes record-breaking year to massive increases in hiring

The department will now focus on retaining those employees through various incentives and process improvements, officials say.

VA's health record 'reset' will extend into 2024

There's one deployment of the new, multibillion dollar EHR on the books for next April and officials expect the rollouts to pick up in the summer.

Senate confirms deputy secretary at VA

Tanya Bradsher takes over as the top official tasked with managing the Department of Veterans Affairs’ troubled electronic health record project.

VA extends PACT Act filing deadline after website glitches

The Department of Veterans Affairs is giving eligible veterans an extra week to announce their intention to submit claims under a law that expands benefits for exposure to toxic substances.

'High volume’ of last-minute PACT Act submissions caused tech glitches, VA says

Veterans Affairs Secretary Denis McDonough stressed that no veteran or survivor who received an error message “will miss out on a single day of benefits due to this issue.”

VA CIO says a zero trust ‘North Star’ is essential to secure veteran data 

VA Chief Information Officer Kurt DelBene told Nextgov/FCW that the department “faces a unique challenge” in adopting zero trust because of the need to secure veterans’ personal information. 

VA official expects Oracle Cerner to deliver on $10B EHR contract despite layoffs

While lawmakers and officials expect work to continue as planned, an insider warned that layoffs at Oracle Cerner targeted a clinical team that worked to implement new electronic health record systems.