Veterans Affairs

After Listening to Veterans, VA Put All Its Services on One Website

In the future, officials hope to eliminate most—if not all—of the paperwork and other bureaucratic barriers that prevent veterans from accessing the benefits they’ve earned.

Report: Management Drama Threatens to Derail VA’s Health Records Overhaul

The vendor’s software is also falling short of the department’s requirements, according to ProPublica.

Pentagon's Health Record Platform Shows Progress After Initial Setbacks

The system has decreased emergency room wait times and increased the number of patients facilities are able to treat, the vendor reports.

Pentagon, VA Leaders Commit to Boosting Accountability in Health Record Overhaul

Both secretaries pledged to re-examine the multibillion-dollar program’s organization structure and timelines.

VA’s National Cemetery Administration Continues High Customer Satisfaction Scores

The federal agency with the highest customer satisfaction scores continues its high performance, according to new internal survey data.

24 Companies Join VA’s Health Record Modernization Team

Cerner Corp. announces a lengthy list of subcontractors for the multi-billion dollar project.

By the Numbers: Federal Agencies Face Uneven Struggle Hiring Young Tech Talent

At one civilian agency, IT pros over 60 years old outnumber their under 30 colleagues 19 to one.

Congress Doesn’t Know Who’s in Charge of VA’s $10 Billion Health Records Overhaul

Lawmakers are trying to figure out what to do about the lack of accountability within the program’s leadership.

Lawmaker: Don’t Let “Rudderless Leadership” Cripple VA Health Record Overhaul

The program’s chief administrator resigned less than two months after taking charge of the project. Another top official left her post days earlier.

A Simple Tweak to Google Search Now Helps Veterans to Find Jobs

Only about half of all veterans in the U.S. participate in the workforce at all.

Lawmakers Call for Broad Changes at VA After Report of Mar-a-Lago Members’ Influence

One top committee member launches investigation into alleged undue policy-making involvement.

Report: Private Trump Advisers Tried to Derail the VA’s Multibillion-Dollar IT Overhaul

A ProPublica investigation found three advisers weighed in heavily on the hiring and firing of high-level tech leaders within the agency.

VA Wants a New Cloud for Its Mobile Apps

The effort comes as VA reworks its entire online presence to make services more accessible and user-friendly for some 9 million veterans.

VA is Rethinking Its Entire Online Presence

The Veterans Affairs Department wants to know what it would take to create a one-stop online shop for veteran services.

Trump Picks Marine Vet To Take Over Veterans Affairs IT

If confirmed, James Gfrerer would step into a difficult job, as IT is at the center of VA’s mandate to modernize.