Postal Service

USPS Is Fighting to Block the Release of Data on Mail Delays

The Postal Service is fending off pressures before its regulator and federal courts, but it's already suffered one setback.

The Postal Service is Exploring Big Ideas for Small Drones

Unmanned aircraft could transport packages across tough terrains and inform future initiatives to introduce autonomous vehicles.

Postal Service Watchdog Finds New Vulnerability During Security Audit

The inspector general warned exposure could “have a serious negative impact to the Postal Service brand.”

OIG: USPS Must Better Manage Its Cyber Funds

Day-to-day expenses shouldn't count as cyber investments, the IG said.

Postal Service Warns of Fake Delivery Notices

Be cautious of attempted or intercepted package notices with links and attachments, the U.S. Postal Service’s inspector general said.

Trump Reportedly Asked the U.S. Postal Service to Charge Amazon Double

Following through on the demands could ultimately prove disastrous for USPS.

‘Worst to First’: How the U.S. Postal Service Cleaned Up Employee Discrimination Complaints

USPS tackled its backlog of complaints and now provides that service to more than two dozen other agencies.

How the Postal Service Regained Customers’ Trust After Throwing Packages

In today’s era of retail behemoths like Amazon and Wal-Mart and delivery giants like FedEx and UPS, improved customer service has helped keep the Postal Service competitive.

Why the U.S. Postal Service Has the Best Customer Service in Government

The agency's "customer-obsessed" approach ranks highest in the federal government alongside the National Park Service.

What Can the Postal Service Learn from Uber?

The Office of the Inspector general suggested apps for mobile payment, and for scanning packages and paying for their pickup.