OMB
Watchdog urges OMB to prioritize implementation of anti-fraud recommendations
GAO updated the budget agency on the 172 recommendations that it has not completed.
Teleworking feds are spending 60% of their time working in person, OMB says
In a congressionally mandated report, the Office of Management and Budget rebuffed many common complaints by congressional Republicans about the popular workplace flexibility.
What does post-pandemic telework look like during a shutdown?
As agencies begin planning for funding to stop on Sept. 30, federal telework guidance will be tested in a post-COVID environment.
Federal CIO says IDEA Act guidance coming this summer
Clare Martorana discussed the challenge of building out specific steps to get government agency websites to adopt common standards.
OMB failing to set cross-agency IT management goals, report says
Administration officials disputed some of GAO's conclusions, noting that IT goals were embedded in other management agenda targets.
White House looks to shore up public trust in government websites
Federal agencies need to use 'memorable' and succinct domain names for government websites, per guidance issued on Wednesday.
What's the state of AI accountability in government?
A new report recommends that the federal CIO Council set up a group to work through what exactly AI accountability is and how to achieve it.
The CX executive order turns one
The White House says that agencies have made improvements to websites, mobile apps and more. Several experts say that long-term success will depend on the staying power of customer experience as a priority and methodology.
White House, agencies still sorting out who will pay for cross-agency service delivery work
OMB’s customer experience lead said Tuesday that more specifics for life experience projects will be made public in coming weeks.
What do CDOs really want? Guidance from the Office of Management and Budget
A new report also found that chief data officers are looking for more funding, more staff and clarity about how the CDO role intersects with agency CIO shops.
Drew Myklegard named permanent deputy federal CIO
Myklegard had been serving in the role on an acting basis after the departure of Maria Roat at the end of March.
IT spend reporting requirements still stuck at halfway point, watchdog finds
The Government Accountability Office report found that agencies failed to disclose approximately $31 billion in fiscal year 2021 investments under the two layers of the Technology Business Management framework that were required.
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OMB prioritizes CX in budget planning
The inclusion of customer experience and service delivery priorities in budget preparation guidance from OMB will likely get the attention of agencies as they prepare their budget requests for the next fiscal year, experts told FCW.
How the TMF helps agencies pave the way toward zero trust
The Education Department chief information security credits the Technology Modernization Fund with providing the agency crucial support and fundamental resources to create a more secure architecture.
Is performance measurement a fad that has now come and gone?
Steve Kelman warns that a constant priority under the previous four presidents is getting far less attention from the Biden administration.
Biden's CX order puts new momentum behind longtime efforts, leaders say
Officials at an ACT-IAC event explained how a recent White House executive order on customer experience is helping to unify disparate CX efforts across government.
Bill to train acquisition workforce on AI clears Senate
The bill will help the U.S. stay afloat in global competition on artificial intelligence, its sponsors on the Senate Homeland Security and Government Affairs Committee say.
More funding needed for Biden’s CX order, says industry group
The Alliance for Digital Innovation said that “current funding levels will not be enough to provide an on-going, modern, and customer-centric digital experience,” called for in the customer experience executive order, and urged the administration to replenish the Technology Modernization Fund and the Federal Citizen Services Fund to support improved CX.
Government watchdog calls out TMF for low rate of cost recovery
The Government Accountability Office said its previous recommendations for the Technology Modernization Fund have not been followed, leading to unrecovered operating costs and unreliable proposal cost estimates for new projects.
White House elevates CX with executive order
A Biden administration executive order looks to use tech to simplify and reduce friction in citizen interactions with government programs and services.
