Ideas

Intentionally Creating a Culture that Prioritizes Customer Experience

Culture begins to shift when new behaviors are established that generate meaningful results, and wins are loudly, publicly celebrated.

Ideas

5 Lessons Learned as the CISO for the U.S. Postal Service

Agencies cannot stop hackers from targeting them. But we can—and should—develop risk management strategies.

CIO Briefing

Defense Business Board Relaunches After Pentagon Review

Former Air Force Secretary Deborah Lee James named chair of the diverse advisory board.

CIO Briefing

Biden Names His Pick for Permanent Defense CIO

John Sherman, currently serving in an acting capacity, will step down during the confirmation process.

CIO Briefing

Government Hall of Fame Inductees To Be Unveiled Next Week

Honorees in the annual Theodore Roosevelt Government Leadership Awards will also be unveiled before a virtual gala in October.

IT Modernization

Federal CIO: Diversity, Accessibility Are Key to Improving Customer Experience

A diverse workforce and focus on accessibility will be central to administration’s efforts to improve customer experience.

Cybersecurity

CISA Brings in Former Obama Official as Chief of Staff

Agency leadership stressed Kiersten Todt’s experience working with the private sector.

Cybersecurity

National Cyber Director Outlines Staffing Framework for 75-Person Office 

Chris Inglis is still trying to distinguish his role and responsibilities from other leading cyber officials.

Cybersecurity

The Government's Software Transparency Journey Moves from Plan to Practice

Allan Friedman, the leader of a transparency initiative at the Commerce Department, is now at the Cybersecurity and Infrastructure Security Agency to realize the ultimate vision for a software bill of materials. 

Emerging Tech

Air Force’s First Software Chief Steps Down

Leader of a Pentagon-wide DevSecOps initiative, Nicolas Chaillan cited lack of support from senior leadership as one reason for his  departure. 

CIO Briefing

OMB Names New U.S. Digital Service Chief

Mina Hsiang is the third administrator of USDS since it launched in 2014.

Emerging Tech

Air Force Software Chief Provides Update on DOD’s Enterprise DevSecOps Initiative

He shared hard numbers to demonstrate how the massive implementation is saving the department time and money.

CIO Briefing

Veterans Affairs Department Selects New Acting Chief Information Officer

The experienced VA insider will be the second person to serve in the position this year.

CIO Briefing

IG: State Office of the Science and Tech Adviser Needs Stable Leadership and a Formal Strategy

The 10-year-old office has done good work, the inspector general found, but suffers from staff turnover and a lack of strategic vision.

Ideas

Defense Leaders Can Mitigate Telework Risks

Remote work promises to make the workforce more responsive and efficient, but it also presents significant security challenges, a former ODNI cyber chief says.

CIO Briefing

Biden to Nominate former HUD Official to Lead Federal Procurement Office

If confirmed, Biniam Gebre would play a leading role in administering the administration’s ambitious management plans.

CIO Briefing

New OPM Director Committed to 'Rebuilding' the HR Agency, Federal Workforce

Ahuja says she wants the agency to reassert itself in helping departments governmentwide become model 21st century employers.

Ideas

Young Workers Want Good Communications, Not Perks

Researchers say more emphasis needs to go toward training leaders and managers on how to be effective communicators and convey respectful communication with their employees.

Emerging Tech

SOCOM Members Got an All-Star Crash Course in AI

Over a unique six-week course, participants met virtually with tech leaders to talk about AI's future.

CIO Briefing

OPM Makes Acting CIO Permanent

Guy Cavallo, who has been serving in an acting capacity since March, launched a major cloud initiative this spring. 

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