Air Force CXO: We Don’t Have to Delight the User

Colt Whittall, the Air Force’s first chief experience officer, talks with Nextgov about the new role and what it will take to provide a better user experience for airmen.

NASA Hands Elon Musk a Reality Check

A shared effort to deliver NASA astronauts to space recently got a little awkward.

GSA’s Federal Acquisition Service Commissioner Announces Departure

Alan Thomas, GSA’s top acquisition executive, is leaving the agency for a private-sector position.

Federal CIO Council Turns Customer Experience Expectations On Itself

The relaunched CIO.gov is designed to help federal IT employees better engage with their community.

Looking Beyond the Technical to Fill America's Cyber Workforce Gap

Think of nontechnical skills as skills that are useful in every possible job like critical thinking, listening to others, and initiative.

Why It’s So Hard To Write Federal Technology Policy

As OMB's cloud lead, Bill Hunt, leaves his policy-writing role for an agency gig, he spoke with Nextgov about what goes into setting the IT agenda for the entire federal government.

To Cope With Stress, Change How you Think About It

We tend to think of stress as a bad thing that affects our health and well-being. But is that always the case?

Veterans Affairs Appoints Chief Data Officer 

Kshemendra Paul will lead the agency’s efforts to leverage data and better inform VA-wide decision-making through technology and information.

Lawmakers Urge New National Security Adviser to Restore White House Cyber Coordinator 

John Bolton’s decision to eliminate the role in May 2018 “showed a lack of seriousness in tackling the immediate national security threats facing our country,” said Sen. Mark Warner.

Actually, It's OK to Disagree. Here Are 5 Ways We Can Argue Better

Unfortunately, being logical, reasonable and open-minded is easier said than done.

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Guidance on Federal AI Regulations Coming Shortly, Federal CTO Says

Current and former government tech leaders also stressed the need for high-level standards to ensure the global AI industry grows in line with democratic values

Where to Use AI and Other Tips From CIOs on Emerging Tech

The chief information officers from the departments of Health and Human Services, Justice and the General Services Administration offered emerging tech ideas to feds.

Trump’s Top Acquisition Official Outlines Priorities

Michael Wooten, the new administrator for the Office of Federal Procurement Policy, wants contracting professionals to meet 21st-century tech challenges head-on.

Why Dark Data is the New Shadow IT

But unlike shadow IT, dark data can be illuminating.

Social Security Taps Team of Federal IT, Management Notables to Assess Modernization Progress

The team will look at how the agency’s IT modernization efforts are going, including how those changes are affecting Social Security employees and stakeholders.

The 3 Waves of Accelerating RPA in Government

When it comes time to actually execute RPA, it’s tough to know where to start and how to scale agencywide.

People Don’t Always Behave Rationally—Agencies are Learning to Plan for That

Officials are increasingly leveraging the power of behavioral science to enhance program performance.