IRS Commissioner Calls for Multiyear Funding to Help Recoup Potential $1T Tax Gap
Charles Rettig told senators the agency needs increased resources to address aging tech systems and years of personnel cuts.
Pilot IRS Will Shift Focus to Key Technologies in 2021 Solicitations
Forthcoming solicitations will center on digitizing paper and poor-quality documents, high-speed scanning and automation tools.
IRS Employees on Paid Leave During Pandemic Has Dropped by 87% From Peak of 35,000
More than 3,400 IRS employees have tested positive for COVID-19.
IRS Needs Help Managing and Upgrading Legacy Criminal Investigations Systems
The two main IT systems that manage the tax agency’s investigations efforts are 10 and 15 years old, and users want new capabilities.
Why Can't the IRS Just Send Americans a Refund – or a Bill?
At least 30 countries permit return-free filing, including Denmark, Sweden, Spain and the United Kingdom.
IRS Offers First Look at $2.6B Contract Touching All Its IT Systems
The new Enterprise Development, Operations Services contract will include developing new systems and improving the efficiency of existing applications.
IRS Appoints Chief Taxpayer Experience Officer
The IRS announced its first senior leadership position under the Taxpayer First Act.
IRS Moves to Speed Up Contracting Through New Procurement Research Partnership
Data-management, machine learning and acquisition expertise will be combined in this collaboration.
IRS Leader Defends Agency’s Stimulus Check Performance
Lawmakers questioned whether lagging IT modernization efforts caused delays or missing financial relief payments for some Americans.
3 Ways Agencies Can Improve Customer Experience
One of the most important things agencies can do is build trust.
IRS Wants to Be Able to Trace ‘Untraceable’ Digital Currencies
The agency’s criminal investigation group is increasingly encountering anonymous and privacy-focused online payments methods.
IRS Offering Up to $7M to Develop ‘Data Mashing’ Tools In Support of Frictionless Acquisition
Using its experimental multiphase Pilot IRS contract vehicle, the agency issued a quickturn solicitation to improve data collection for a governmentwide effort to improve procurement.
IRS Doesn’t Know How Many Legacy Systems It Has or How Much They Cost, IG Says
The tax agency needs to start with a single definition of what constitutes a “legacy system.”
IRS Granted Tens of Thousands of Devices Network Access Without Proper Authentication
Most devices accessing the Internal Revenue Service’s internal network using wireless connections and virtual private networks weren’t authenticated, according to an audit.
IRS Floats Experimental Contract Vehicle to Help Administration Meet Procurement CAP Goals
The tax agency is using Pilot IRS—an iterative funding vehicle—to work on a governmentwide acquisition initiative.
IRS Launches New Enterprise Digitalization Office
The co-led office merges and elevates existing projects focused on digitizing processes and getting away from paper-based case management.
Senate Passes Bill to End Payments to Dead People
The bill follows an audit that found the IRS sent $1.4 billion in stimulus checks to deceased individuals.
Auditors Call on OMB to Ensure Agencies Coordinate on State Cybersecurity Requirements
State officials say duplicative and fragmented requests are sapping their resources.
Agencies Lean Into Automation During the COVID-19 Pandemic
Robotic process automation is accelerating across the National Institutes of Health, Internal Revenue Service and Housing and Urban Development Department.
Despite Reporting Improvements, IRS Continues to Issue Billions in Improper Payments
In one program alone, the IRS shelled out $17 billion in improper payments.
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