Emerging Tech
IRS Turns to Automation Amid Shrinking Workforce
The tax agency is preparing to launch a bot that would reduce a critical contracting compliance measure from multiple hours to two minutes.
CIO Briefing
IRS Is Catching More Phony Tax Refunds Before They Go Out
The agency is finding fewer fraudulent tax returns but is getting better at stopping payments on the ones it does.
IT Modernization
IRS Wasted $3.4 Million on Software It Never Used, Watchdog Says
Auditors also found the agency bought a software product without testing that it worked for its intended purposes. It didn’t.
Emerging Tech
Treasury Department Wants Smart Currency to Combat Counterfeiting
The agency’s printing office is asking for “novel and not commercially available” ideas for embedding tech in U.S. currency.
Emerging Tech
IRS Wants to Be a Testbed for Bleeding-Edge Tech
The new pilot would create a phased buying process with ample testing in IRS environments.
Emerging Tech
The IRS Wants to Use Social Media to Catch Tax Cheats
Auditors would use the tool to shore up previously identified cases.
Emerging Tech
Ohio Now Accepts Bitcoin For Tax Payments. What Could Go Wrong?
Is this about grabbing some of the sizzle that comes with all things blockchain and crypto?
Cybersecurity
IRS Failed to Track 11,000 Breached Social Security Numbers for Tax Fraud
The tax agency also failed to review another 15,000 breached taxpayer ID numbers it received for possible fraud monitoring, an audit found.
Emerging Tech
IRS Spent Millions to Set Up Virtual Assistance Centers That No One Is Using
Of the millions of taxpayers looking for help last year, only 2,700 used the Virtual Service Delivery stations.
IT Modernization
Watchdog: IRS Declined to Patch Known Weakness Ahead of Tax Day Crash
An inspector general report says the agency opted not to go with an untested patch based on a contractor’s recommendation.
Cybersecurity
FTC Warns Citizens About Government Imposter Scams
No, the IRS doesn't demand gift cards.
Cybersecurity
IRS Has A Plan to Verify Taxpayers’ IDs. Now It Needs to Do It.
The agency has a plan to improve taxpayer authentication but needs to work out details on funding and execution, according to a government watchdog.
CIO Briefing
The IRS Doesn’t Know How to Get in Touch With American Expats. But It Can Revoke Their Passports
The tax agency reportedly struggles to send mail to foreign addresses.
Cybersecurity
There’s Even More Bad News About IRS Information Security
A board charged with overseeing the agency’s sprawling active directory networks isn’t fulfilling its basic responsibilities.
Emerging Tech
IRS Wants Artificial Intelligence To Guard Taxpayer Data
The tax agency wants to know if the AI and machine learning are mature enough to secure its systems from cyberattacks.
Cybersecurity
IRS’ Rush to Secure Exposed Taxpayer Data Left It Vulnerable Again
Personal information about more than 350,000 taxpayers was compromised in 2015. Three years later, it’s still not secure.
IT Modernization
IRS Plans to Hire 1,700, Upgrade Outdated Technology
In a new strategic plan, the agency projects a 17 percent increase in phone calls as it implements the new tax law.
Cybersecurity
The IRS Doesn’t Know Who’s Accessing Its Most Sensitive Data
The tax agency also isn’t patching vulnerabilities on those systems in a timely manner, an audit found.
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