Emerging Tech

IRS Turns to Automation Amid Shrinking Workforce

The tax agency is preparing to launch a bot that would reduce a critical contracting compliance measure from multiple hours to two minutes.

CIO Briefing

IRS Is Catching More Phony Tax Refunds Before They Go Out

The agency is finding fewer fraudulent tax returns but is getting better at stopping payments on the ones it does.

IT Modernization

IRS Wasted $3.4 Million on Software It Never Used, Watchdog Says

Auditors also found the agency bought a software product without testing that it worked for its intended purposes. It didn’t.

Emerging Tech

Treasury Department Wants Smart Currency to Combat Counterfeiting

The agency’s printing office is asking for “novel and not commercially available” ideas for embedding tech in U.S. currency.

Emerging Tech

IRS Wants to Be a Testbed for Bleeding-Edge Tech

The new pilot would create a phased buying process with ample testing in IRS environments.

Emerging Tech

The IRS Wants to Use Social Media to Catch Tax Cheats

Auditors would use the tool to shore up previously identified cases.

Emerging Tech

The IRS Is Now…on Instagram

The agency is trying to meet taxpayers where they are.

Data

Government Data Detectives

A special report on how agency data shops are fighting fraud.

Emerging Tech

Ohio Now Accepts Bitcoin For Tax Payments. What Could Go Wrong?

Is this about grabbing some of the sizzle that comes with all things blockchain and crypto?

Cybersecurity

IRS Failed to Track 11,000 Breached Social Security Numbers for Tax Fraud

The tax agency also failed to review another 15,000 breached taxpayer ID numbers it received for possible fraud monitoring, an audit found.

Emerging Tech

IRS Spent Millions to Set Up Virtual Assistance Centers That No One Is Using

Of the millions of taxpayers looking for help last year, only 2,700 used the Virtual Service Delivery stations.

IT Modernization

Watchdog: IRS Declined to Patch Known Weakness Ahead of Tax Day Crash

An inspector general report says the agency opted not to go with an untested patch based on a contractor’s recommendation.

Cybersecurity

IRS Has A Plan to Verify Taxpayers’ IDs. Now It Needs to Do It.

The agency has a plan to improve taxpayer authentication but needs to work out details on funding and execution, according to a government watchdog.

Cybersecurity

There’s Even More Bad News About IRS Information Security

A board charged with overseeing the agency’s sprawling active directory networks isn’t fulfilling its basic responsibilities.

Emerging Tech

IRS Wants Artificial Intelligence To Guard Taxpayer Data

The tax agency wants to know if the AI and machine learning are mature enough to secure its systems from cyberattacks.

Cybersecurity

IRS’ Rush to Secure Exposed Taxpayer Data Left It Vulnerable Again

Personal information about more than 350,000 taxpayers was compromised in 2015. Three years later, it’s still not secure.

IT Modernization

IRS Plans to Hire 1,700, Upgrade Outdated Technology

In a new strategic plan, the agency projects a 17 percent increase in phone calls as it implements the new tax law.

Cybersecurity

The IRS Doesn’t Know Who’s Accessing Its Most Sensitive Data

The tax agency also isn’t patching vulnerabilities on those systems in a timely manner, an audit found.