Emerging Tech

Federal RPA Solutions Have One Thing In Common: No Two Are Alike

Robotic process automation leads from across government and industry met this week to share early lessons learned from efforts to automate federal agencies.

Cybersecurity

IRS Warns of New Imposter Scam That Spreads Malware

Agency officials recently learned of a phishing campaign in which scammers pose as IRS agents to spread malware and scoop up users’ sensitive information.

IT Modernization

CBP to Process Billions in Trade Revenue Using IBM Cloud

The “mainframe-as-a-service” model allowed the agency to migrate one of its more resource-intensive processes to the cloud.

Emerging Tech

IRS Doesn’t Have An R&D Shop, So It Built A $7M Procurement Vehicle Instead

The Pilot IRS program is about to issue its first solicitation, offering the agency a new way to automate low-level functions while testing a new acquisition method.

Cybersecurity

IRS Still Has Dozens of Cyber Fixes to Make From Last Year

Numerous security deficiencies in the agency’s IT ecosystem could leave data on millions of taxpayers at risk, according to the Government Accountability Office.

Cybersecurity

IRS Urges Tax Pros to Take Cyber Seriously

The agency released a list of basic cybersecurity procedures the entire tax industry should use to stop digital identity theft.

Policy

Trump’s Tax Law Threatened TurboTax’s Profits. So the Company Started Charging the Disabled, the Unemployed and Students.

The move by TurboTax maker Intuit to charge more lower-income customers has helped boost revenue.

CIO Briefing

President Trump Signs Taxpayer First Act

The law will force the IRS to improve its customer experience while providing tools to move faster in hiring.

Policy

Congress Passes Bill That Forces IRS to Revamp Taxpayer Experience

The bill passed the House and Senate earlier this month and would usher in major changes to the way IRS engages with millions of customers.

IT Modernization

House Passes Revamped Bipartisan IRS Reform Bill

The Taxpayer First Act would redesign the agency and boost identity theft protection.

Cybersecurity

IRS Authority To Regulate Tax Prep Cybersecurity Has Gaps, Watchdog Says

Digital tax fraud schemes are on the rise but the IRS can only do so much to regulate third-party providers without more authority.

Cybersecurity

IRS’ Outdated App Security Leaves Taxpayers at Risk of Identity Theft, Watchdog Says

The agency is updating identity verification controls for its suite of web applications, but the effort won’t be wrapped up until 2023.

IT Modernization

IRS’ Plan to Modernize Old Tech Will Cost About $2.5 Billion

The agency is seeking $290 million this year as part of a six-year modernization plan.

Emerging Tech

IRS Turns to Automation Amid Shrinking Workforce

The tax agency is preparing to launch a bot that would reduce a critical contracting compliance measure from multiple hours to two minutes.

CIO Briefing

IRS Is Catching More Phony Tax Refunds Before They Go Out

The agency is finding fewer fraudulent tax returns but is getting better at stopping payments on the ones it does.

IT Modernization

IRS Wasted $3.4 Million on Software It Never Used, Watchdog Says

Auditors also found the agency bought a software product without testing that it worked for its intended purposes. It didn’t.

Emerging Tech

Treasury Department Wants Smart Currency to Combat Counterfeiting

The agency’s printing office is asking for “novel and not commercially available” ideas for embedding tech in U.S. currency.

Emerging Tech

IRS Wants to Be a Testbed for Bleeding-Edge Tech

The new pilot would create a phased buying process with ample testing in IRS environments.