Robotic process automation leads from across government and industry met this week to share early lessons learned from efforts to automate federal agencies.
Agency officials recently learned of a phishing campaign in which scammers pose as IRS agents to spread malware and scoop up users’ sensitive information.
The “mainframe-as-a-service” model allowed the agency to migrate one of its more resource-intensive processes to the cloud.
The Pilot IRS program is about to issue its first solicitation, offering the agency a new way to automate low-level functions while testing a new acquisition method.
Numerous security deficiencies in the agency’s IT ecosystem could leave data on millions of taxpayers at risk, according to the Government Accountability Office.
Trump’s Tax Law Threatened TurboTax’s Profits. So the Company Started Charging the Disabled, the Unemployed and Students.
The move by TurboTax maker Intuit to charge more lower-income customers has helped boost revenue.
The bill passed the House and Senate earlier this month and would usher in major changes to the way IRS engages with millions of customers.
Digital tax fraud schemes are on the rise but the IRS can only do so much to regulate third-party providers without more authority.
The agency is updating identity verification controls for its suite of web applications, but the effort won’t be wrapped up until 2023.
The agency is seeking $290 million this year as part of a six-year modernization plan.
Numbers of reported taxpayer victims fell 71 percent from 2015 to 2018.
The agency is finding fewer fraudulent tax returns but is getting better at stopping payments on the ones it does.
Auditors also found the agency bought a software product without testing that it worked for its intended purposes. It didn’t.
The agency’s printing office is asking for “novel and not commercially available” ideas for embedding tech in U.S. currency.
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