IRS

Senators Call on IRS to Beef Up Fraud Prevention Efforts

Scammers are not taking days off during the pandemic, senators warn.

Treasury Secretary Says Electronic Stimulus Payments ‘More Secure,' But Are They?

Verifying the identity of people submitting personal information to IRS portals could be a challenge for the agency.

Coronavirus Response 'Likely' to Lead to IRS Backlogs, IG Says

Outstanding cases have already spiked due to shutdown, and now thousands of employees are home and not working.

Pilot IRS to Return with New Focus Areas and Significantly More Funding

In the next three to six months, the IRS plans to issue new solicitations through its experimental contracting vehicle.

GAO Calls Out IRS’ Taxpayer Experience Issues

The 2019 tax filing season was more problematic than usual for IRS.

IRS Reforms Free File Program, Drops Agreement Not to Compete With TurboTax

The changes come after ProPublica’s reporting showed how TurboTax maker Intuit tricked customers into paying for tax prep they could have gotten for free.

Inside TurboTax’s 20-Year Fight to Stop Americans From Filing Their Taxes for Free

The success of TurboTax relies on whether the U.S. government makes tax filing simple and free for most citizens.

Report: IRS Should Have an Official In Charge of Customer Experience

The agency could also improve its website and share more feedback, analysts conclude in first-of-its-kind report.

IRS Testing Behavioral Analytics to Verify Online Users

The agency is piloting a proof-of-concept that will track how individual taxpayers interact with its online systems.

Treasury IG Finds ‘Significant Vulnerabilities’ in IRS’ BYOD Program

The IRS’ bring-your-own-device program could increase the risk of data leakage, according to the Treasury Inspector General.

Federal RPA Solutions Have One Thing In Common: No Two Are Alike

Robotic process automation leads from across government and industry met this week to share early lessons learned from efforts to automate federal agencies.

IRS Warns of New Imposter Scam That Spreads Malware

Agency officials recently learned of a phishing campaign in which scammers pose as IRS agents to spread malware and scoop up users’ sensitive information.

CBP to Process Billions in Trade Revenue Using IBM Cloud

The “mainframe-as-a-service” model allowed the agency to migrate one of its more resource-intensive processes to the cloud.

IRS Doesn’t Have An R&D Shop, So It Built A $7M Procurement Vehicle Instead

The Pilot IRS program is about to issue its first solicitation, offering the agency a new way to automate low-level functions while testing a new acquisition method.

IRS Still Has Dozens of Cyber Fixes to Make From Last Year

Numerous security deficiencies in the agency’s IT ecosystem could leave data on millions of taxpayers at risk, according to the Government Accountability Office.