IRS

More Than Two-Thirds of Americans Support a Surge in Staff and Funding at IRS

Biden has proposed additional spending at the tax agency, arguing it would help prevent wealthy Americans from dodging their bills.

  • By Eric Katz

IRS Offering $7.5M for New Ideas to ‘Digitize’ and ‘Digitalize’ Paper Documents

The sixth solution challenge under the Pilot IRS program focuses on the process and pipeline for turning paper documents digital.

  • By Aaron Boyd

How Automation Can Help Agencies Ditch Legacy Systems

Bots come in handy when few other capabilities are available, but they may help agencies bridge to emerging technologies like AI, too.

  • By Mila Jasper

IRS Wants Tools for Cracking Crypto Wallets

The agency’s Digital Forensics Unit wants to “tame the cybersecurity research into measured, repeatable, consistent digital forensics processes.”

  • By Aaron Boyd

IRS Develops Digital Dashboard to Predict Dates When Contracts Will Be Put In Place

It’s one part of a larger initiative in the IRS Procurement Office to promote data-driven decision-making.

  • By Brandi Vincent

Treasury IG Details IRS’ COVID-19-Related Customer Experience Issues

Millions of taxpayers have had a hard time reaching the IRS during the pandemic.

  • By Frank Konkel

IRS Commissioner Calls for Multiyear Funding to Help Recoup Potential $1T Tax Gap

Charles Rettig told senators the agency needs increased resources to address aging tech systems and years of personnel cuts. 

  • By Frank Konkel

Pilot IRS Will Shift Focus to Key Technologies in 2021 Solicitations

Forthcoming solicitations will center on digitizing paper and poor-quality documents, high-speed scanning and automation tools.

  • By Aaron Boyd

IRS Employees on Paid Leave During Pandemic Has Dropped by 87% From Peak of 35,000

More than 3,400 IRS employees have tested positive for COVID-19.

  • By Eric Katz

IRS Needs Help Managing and Upgrading Legacy Criminal Investigations Systems

The two main IT systems that manage the tax agency’s investigations efforts are 10 and 15 years old, and users want new capabilities.

  • By Aaron Boyd

Why Can't the IRS Just Send Americans a Refund – or a Bill?

At least 30 countries permit return-free filing, including Denmark, Sweden, Spain and the United Kingdom.

  • By Beverly Moran, The Conversation

IRS Offers First Look at $2.6B Contract Touching All Its IT Systems

The new Enterprise Development, Operations Services contract will include developing new systems and improving the efficiency of existing applications.

  • By Aaron Boyd

IRS Appoints Chief Taxpayer Experience Officer

The IRS announced its first senior leadership position under the Taxpayer First Act.

  • By Frank Konkel

IRS Moves to Speed Up Contracting Through New Procurement Research Partnership

Data-management, machine learning and acquisition expertise will be combined in this collaboration.

  • By Brandi Vincent
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IRS Leader Defends Agency’s Stimulus Check Performance

Lawmakers questioned whether lagging IT modernization efforts caused delays or missing financial relief payments for some Americans.

  • By Mila Jasper

3 Ways Agencies Can Improve Customer Experience

One of the most important things agencies can do is build trust.

  • By Frank Konkel

IRS Wants to Be Able to Trace ‘Untraceable’ Digital Currencies

The agency’s criminal investigation group is increasingly encountering anonymous and privacy-focused online payments methods.

  • By Brandi Vincent

IRS Offering Up to $7M to Develop ‘Data Mashing’ Tools In Support of Frictionless Acquisition

Using its experimental multiphase Pilot IRS contract vehicle, the agency issued a quickturn solicitation to improve data collection for a governmentwide effort to improve procurement.

  • By Aaron Boyd

IRS Doesn’t Know How Many Legacy Systems It Has or How Much They Cost, IG Says

The tax agency needs to start with a single definition of what constitutes a “legacy system.”

  • By Aaron Boyd

IRS Granted Tens of Thousands of Devices Network Access Without Proper Authentication

Most devices accessing the Internal Revenue Service’s internal network using wireless connections and virtual private networks weren’t authenticated, according to an audit. 

  • By Mila Jasper

IRS Floats Experimental Contract Vehicle to Help Administration Meet Procurement CAP Goals

The tax agency is using Pilot IRS—an iterative funding vehicle—to work on a governmentwide acquisition initiative.

  • By Aaron Boyd