HUD
5 Tips from Practitioners to Improve Government Customer Experience
Good customer experience doesn’t happen by accident.
Three Ways the Future of Work Must Change for Federal Employees
Federal officials and industry experts offered insights on what federal workplaces of the future need to look like.
Watchdog: HUD Disaster Relief Could Use Better Data Collection, Analysis
A GAO report found one of HUD’s aid programs could be more efficient if more accurate demographic information is harvested and referenced prior to distributing funds.
GAO: Better Data Collection Can Improve Homelessness Estimates
Auditors suggest the Housing and Urban Development Department can improve its homeless estimates by gathering better data at the local level.
GAO Highlights Problems with Speeding Disaster Help to Disadvantaged Areas
Disaster response is uneven across the country.
Bill Would Ban Facial Recognition in Public Housing
The proposal would also direct the Housing and Urban Development Department to conduct a comprehensive report on how the tech is used, why and its impact on tenants.
Lawmakers Ask USDA, HUD and FCC to Cooperatively Help Expand Internet Access
Together, the agencies could make better use of data to close connectivity gaps, they argue.
3 Cabinet Secretaries on How Their Experiences Inform Their Leadership and Pandemic Response
Marcia Fudge, Jennifer Granholm and Gina Raimondo said they all had to staff up when they started running their agencies — but that it gave them a chance to diversify.
Audit: HUD Doesn’t Ensure Sensitive Data It Shares Is Secure
A Government Accountability Office pointed to high turnover rates for top privacy and IT security officials as a reason for the agency's poor performance.
HUD Must Improve Data Collection Methods to Ensure Accurate Homelessness Count, Audit Says
Estimates of the homeless population are likely undercounts.
HUD IG Warns Agencies to Watch Out for Bidding Fraud
Procurement officials should be on alert for anticompetitive bidding scheme and possible collusion, the agency’s inspector general says.
Bill Calls for National Database to Track Evictions
The Housing and Urban Development Department would be required to set up and secure a new, central resource.
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