Ideas

4 CX Lessons Federal Agencies Can Learn from Their Peers

There are several agencies making major strides in the CX space and other agencies could learn a thing or two from their CX programs.

IT Modernization

How Agriculture Plans to Boost Its IT Workforce

The department plans to reskill employees for a data-heavy future and create a CIO development program.

IT Modernization

USDA Launches Tool to Match Farmers to the Loans They Need

The latest tool on farmers.gov helps take the mystery out of the loan application process.

IT Modernization

How an Agriculture App that Spills the Dirt on Soil Got a Second Life

The department’s barebones SoilWeb app grew a following until app stores changed their rules in 2017. Now it’s back.

Data

How Some Agencies Are Rethinking Transparency

It’s not just about posting products for the public, it’s about sharing how an agency got there, federal officials said.

IT Modernization

Agriculture Announces $858M to Upgrade Rural Electric Systems

The department aims to enhance electric reliability for rural communities and finance new smart grid technologies.

IT Modernization

USDA Launches New Features on Farmers.gov

The site’s latest functions will enable America’s agriculture producers to better manage loans and the H-2A visa process.

IT Modernization

Finding the Flaws in the Federal Broadband Maps

Frustrated with the FCC maps, the National Association of Counties and other federal agencies are looking to figure out which communities lack broadband access.

IT Modernization

Agriculture Invests $122 Million in Rural Electric Infrastructure

More than 6,200 customers over five states will benefit and part of the funds will go to smart grid tech.

CIO Briefing

Low-Income Renters Face Eviction, Thanks to the Government Shutdown

Contracts for federal housing assistance are expiring, and thousands of low-income seniors and disabled renters could face eviction.

CIO Briefing

Amid Shutdown, Feds Figure Out Ways to Fund Food Stamp Benefits. For Now.

States have until Jan. 20 to request an early issuance to make sure they receive February SNAP funding.

CIO Briefing

Farm Bill Expands Rural Broadband Funding

But some remain concerned that the money will not get to many places that need it to expand access.

CIO Briefing

Agencies That Cut Telework Took a Beating in Annual Employee Survey

Drops in employee happiness corresponded with shifts in opinions on the agencies' telework policies.

IT Modernization

USDA Saved Millions So Far Due to Centers of Excellence

The Agriculture Department has avoided $26 million in spending due to the first phase of its modernization effort.

IT Modernization

12 Companies Tapped For Phase II of Agriculture’s Centers of Excellence Journey

The real work begins as a dozen companies sign on to implement the modernization strategies developed in the first phase of the program.

Data

Will Electric Co-ops Close the Digital Divide?

The Federal Communications Commission seems to think they’re part of the solution.

IT Modernization

Next Agency to Host GSA Centers of Excellence Will Be Announced by October, Departing TTS Director Says

Outgoing Technology Transformation Service Director Joanne Collins Smee shares the strengths of her organization, what’s next for Agriculture’s Centers of Excellence and when the effort will jump to a new agency.

CIO Briefing

USDA Wants One Hub to Connect Agency Leaders to Every Employee

The agency wants to pull disparate intranets together and allow two-way communications with employees.

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