VA’s Office of Inspector General said the agency “did not establish a control environment that makes accessibility a priority” when it acquires new systems.
A VA official told Nextgov/FCW that, at the facilities where VA’s new electronic health record has been deployed, “veterans with disabilities cannot access their own records because the patient portal is inaccessible to them.”
It’s the first time the federal government has ever issued rules clarifying how the more than 30-year-old Americans with Disabilities Act applies online. But the new rules come with a hefty price tag for state and local governments.
For the second time in two years, the U.S. Access Board has released a draft update to regulations that cover accessibility for computer hardware and software, websites, cell phones and other IT-related tools.
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