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Government AI hits a data roadblock but synthetic data could be the fix

When federal researchers tried to build an AI model to detect fraud in disability claims, they ran into a roadblock: they couldn’t use real claimant data. The workaround wasn’t a weaker model — it was synthetic data, an approach designed to mirror real-world information without exposing sensitive details.

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How AI fights fraud to enhance healthcare delivery

Health care spending represents nearly $5 trillion of the United States economy, making it a prime target for scammers. Meanwhile, surging national medical costs and increasingly sophisticated attacks are making it difficult for traditional oversight tools to keep fraudsters out and protect taxpayer dollars. The boom of AI-powered solutions is being harness to deliver efficient and accurate services while reducing fraud, waste and abuse. AI tools flag anomalies and identify suspicious billing patterns at greater speed and accuracy. At the same time, they enhance service delivery by processing legitimate claims faster than ever and reducing backlogs.

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AI-powered efficiencies target improper government payments

By using advanced AI solutions to streamline public services, agencies can see faster resolutions and significant cost savings. 

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How Salesforce transforms field work for the public sector

As organizations recognize the important role of field services such as repairs and maintenance in delivering exceptional service, there's an increasing demand for solutions that efficiently streamline operations and improve customer experiences.