Policy
The Federal CX Moves that Mattered in 2020
Experts expect momentum in improving service delivery and customer experience to continue under the coming Biden administration.
Digital Government
House Votes to Override Trump’s NDAA Veto
The Senate will likely vote Tuesday, potentially overriding Trump’s veto for the first time in his presidency.
Artificial Intelligence
Critical Update: Why Having Artificial Intelligence Talent is a National Security Issue
Dr. José-Marie Griffiths discusses her work crafting workforce recommendations for Congress as part of her work with the National Security Commission on Artificial Intelligence.
Digital Government
Biden Reveals White House Digital Team
The team will be in charge of communicating with Americans once Biden takes office on Jan. 20.
Digital Government
The Tech Policies the Trump Administration Leaves Behind
Nextgov looks back at the Trump administration's major IT policy moves that will have lasting effects on federal technology for the foreseeable future.
Emerging Tech
A State Becomes the First to Suspend Facial Recognition Technology in Schools
New York Gov. Andrew Cuomo said there are “serious and legitimate privacy concerns” with the technology—but only prohibited its use until 2022.
Ideas
How the U.S. Can Fight the Opioid Epidemic During COVID-19
A majority of states—more than 40—have reported increases in opioid-related deaths since the beginning of the pandemic.
Policy
Trump Vetoes Defense Policy Bill Over Base Names, Unrelated Internet Law
The House has already scheduled a vote after Christmas to override the president’s long-threatened rejection of the annual Defense authorization act, which also includes an expansion of federal employee leave benefits.
Cybersecurity
Former Presidential Adviser Advocates Tougher Software Vendor Standards After Breach
The environment where updates for the company’s software were developed was reportedly protected by a password anyone could guess.
Cybersecurity
The Hack Roundup: CISA Guidance Warns Affected Systems May Need to Be Rebuilt
Here are the news and updates you may have missed.
Modernization
Veterans Affairs Publishes Employee Experience Journey Map
Agency officials believe positive employee experiences translate to improved service delivery to its veterans.
Digital Government
Trump Blasts COVID Relief Package, Demands Revisions Risking a Shutdown
President asks Congress to dramatically increase the size of stimulus checks.
Digital Government
Nine Major Takeaways From the Omnibus and Coronavirus Relief Packages
Funding boosts and hiring pushes are coming for many federal agencies.
Cybersecurity
Biden Disputes Trump’s Claim that Hack is Under Control
The president-elect called for an official attribution to Russia but said a damage assessment is necessary before discussing the appropriate response.
Emerging Tech
CBP Should Halt Expansion of the Biometric Entry-Exit Program, Many Commenters Write
Advocacy groups and the City of Portland wrote the Homeland Security Department urging a full stop on expanding the use of facial recognition technologies.
Modernization
CISA Releases Draft Use Case For Securing Remote, Mobile and Teleworking Connections
The cybersecurity agency wants feedback on how to secure remote users under the Trusted Internet Connection 3 policy.
Modernization
No Failures in Latest FITARA Scorecard But 5 Agencies Slip
In a first, every agency got an A on at least one metric. But a new column on telecom transition brought several agencies down.
Policy
Spending Agreement Would Allow 1% Pay Raise, Fails to Ban Schedule F
Provision in the fiscal 2021 omnibus appropriations bill would give feds until the end of next year to repay payroll taxes deferred by the Trump administration from September through December.
Cybersecurity