Modernization
Facebook Says It's Introducing a Dislike Button
The biggest social network might become a lot more negative.
Ideas
4 Key Customer Experience Strategies To Become Citizen Obsessed
Governments that fall further behind in customer engagement risk much more than just public criticism and electoral defeat.
Modernization
Video: How to Preserve Your iPhone Battery
Don't let apps suck away all your phone's power.
Modernization
Can feds dodge the Cisco router hack?
Cisco's commercial routers have been compromised in four countries, but experts say federal agencies are probably in no more danger than the private sector.
Artificial Intelligence
Tech Experts Predict What 2025 Will Look Like
Nearly everyone surveyed was hopeful about the life-changing prospects of the Internet of Things.
Cybersecurity
Contractors Say Proposed Hack Reporting Rules Aren’t Strict Enough
'This is exactly the interpretive, decentralized behavior that has produced the current state of network security vulnerabilities.'
Modernization
Adopting new tech can lead to sleepovers
FCC CIO David Bray compared his agency's move to the commercial cloud as akin to Apollo 13 – "everything was cool – at first."
Modernization
Apple’s iPhone Upgrade Program Is a Brilliant Strategy to Turn Carriers into 'Dumb Pipes'
Apple’s program does something important: It converts its users from “carrier customers” to “Apple customers.”
Modernization
Video: What to Do With Your Old Devices
Why you definitely shouldn't throw away your old iPhone or Android.
Modernization
NS 2020 notice, IARPA winners, NASA goes 4K and more
News and notes from around the federal IT community.
Digital Government
Intelligence Community’s Grand IT Plan Still Working Out ‘Pain Points’
The initiative is in the midst of converging multiple networks – all tied to various legal authorities – into a single network.
Modernization
All the Ways the Government Can Use Your Phone to Watch You
If law enforcement officers want to surveil your cellphone, they have two ways to do it.
Modernization
DHS App Aims to Help First Responders Find Missing People
The "Lost Person Behavior App" is available for $9.99 from iTunes.
Modernization
Renewable Energy Lab Begins Moving More Sensitive Data to the Cloud
In 2009 NREL set out in earnest to open up and share its data through an application that became known as OpenEI.
Modernization
GAO dings IRS, Secret Service techs-up for pope and more
News and notes from around the federal IT community.
Modernization
Video: How to Save Data When Backing up to Google Photos
Don't choose between saving your photos and your data.
Modernization
IRS reveals potential scope of cloud play
Judging by responses to vendor questions about an RFI, the IRS is thinking big about cloud-based customer service tools.
Cybersecurity
DHS: Here’s Why Agencies Should Not Try to Boot Hackers by Themselves
The OPM hack as a teachable moment.
Modernization
Absolutely Everything You Need to Know About Today’s Apple Event
Apple definitely had a lot to share, detailing updates to its watches, phones, tablets and set-top box.
Modernization