Modernization

Army sets up 'provisional' cloud management office

Army CIO Lt. Gen. Bruce Crawford said the service has begun to set up an enterprise cloud management office and hired a leader.

Artificial Intelligence

The Patent Office Is Hunting for an Artificial Intelligence Expert

The agency CIO said he’s looking for someone to provide critical technical insights and accelerate the office’s robust AI-driven efforts.

Cybersecurity

Budgetary, Technical Hurdles Continue Hampering 2020 Election Security Prep

A Congressional field hearing in Illinois highlighted how far states and local jurisdictions have come since 2016, and how far they have to go.

Modernization

Army wants to spend nearly $1B on cloud, data by 2025

Army Secretary Ryan McCarthy said lack of funding or a potential delay in the JEDI cloud bid "strikes to the heart of our concern."

Modernization

Jeff Bezos’s Master Plan

What the Amazon founder and CEO wants for his empire and himself, and what that means for the rest of us.

Modernization

VA to Launch Adaptive Game Therapy Program

The agency also announced it will introduce adaptive esports into its national game competition during a visit with Microsoft CEO Satya Nadella.

Modernization

How OPM Cut the Paper Out of the Performance Review Process

So far, the USA Performance app tracks more than 35,000 federal employees—a number expected to more than double in 2020.

Artificial Intelligence

Diverse Perspectives Are Critical When Deploying Emerging Tech, Officials Say

New tech comes with uncertainty, which is why federal teams should seek out expertise and different opinions.

Emerging Tech

NavalX Innovation Office Really Wants the Navy to Be More Agile

The office is expanding to more cities and publishing iterative playbooks that are as agile as the gospel they preach.

Modernization

IRS-Funded Review Confirms TurboTax Hid Free Filing From Search Engines, but Says There’s No Need for Major Changes

The review did not recommend sweeping changes

Modernization

$341M telecom task order key to IRS modernization

The IRS plans to support modernization of customer-facing operations via its Enterprise Infrastructure Services buy.

Digital Government

Report: IRS Should Have an Official In Charge of Customer Experience

The agency could also improve its website and share more feedback, analysts conclude in first-of-its-kind report.

Modernization

A Plan to Reduce Bench Warrants—By Text Message

After success in one county, Minnesota is rolling out a statewide program that sends reminders to defendants about their court appearances.

Digital Government

OMB Official: Issues Placing Reskilling Grads Highlight Need to Rethink Payscale

More steps are necessary before the administration's plan to reskill employees truly addresses workforce gaps.

Modernization

Million Veterans Program is Now Open for Online Enrollment

Veterans who opt-in to sharing their DNA through the program have the opportunity to support medical discoveries and health improvements across future generations.

Digital Government

GSA Outlines Multiple Award Schedule Consolidation Efforts

Officials have been rooting out inconsistencies and duplication in the Schedules program.

Modernization

Navy awards $1.4 billion hardware contract

HPI Federal won the Navy's NGEN-R contract, the first piece of the newly divided IT contract for the Navy and Marines.

Modernization

GSA Certifies Two More Vendors Ahead of Task Order Deadline on $50B Telecom Contract 

Two more authorities to operate bring the total to five, with four more vendors waiting to get certified to get a piece of GSA’s massive Enterprise Infrastructure Solutions contract.

Modernization

6 Lessons from Government Customer Experience Professionals

Officials from the U.S. Patent and Trademark Office, Transportation Security Administration and Office of Federal Student Aid explained what’s worked in improving customer experience.

Ideas

Do You Know What’s Hiding in the Cloud?

The more complex an enterprise network is, the more difficult it becomes to be certain that everything is configured correctly and adheres to regulations and guidelines.