Modernization

VA to Launch Adaptive Game Therapy Program

The agency also announced it will introduce adaptive esports into its national game competition during a visit with Microsoft CEO Satya Nadella.

Modernization

How OPM Cut the Paper Out of the Performance Review Process

So far, the USA Performance app tracks more than 35,000 federal employees—a number expected to more than double in 2020.

Artificial Intelligence

Diverse Perspectives Are Critical When Deploying Emerging Tech, Officials Say

New tech comes with uncertainty, which is why federal teams should seek out expertise and different opinions.

Emerging Tech

NavalX Innovation Office Really Wants the Navy to Be More Agile

The office is expanding to more cities and publishing iterative playbooks that are as agile as the gospel they preach.

Modernization

$341M telecom task order key to IRS modernization

The IRS plans to support modernization of customer-facing operations via its Enterprise Infrastructure Services buy.

Digital Government

Report: IRS Should Have an Official In Charge of Customer Experience

The agency could also improve its website and share more feedback, analysts conclude in first-of-its-kind report.

Modernization

A Plan to Reduce Bench Warrants—By Text Message

After success in one county, Minnesota is rolling out a statewide program that sends reminders to defendants about their court appearances.

Digital Government

OMB Official: Issues Placing Reskilling Grads Highlight Need to Rethink Payscale

More steps are necessary before the administration's plan to reskill employees truly addresses workforce gaps.

Modernization

Million Veterans Program is Now Open for Online Enrollment

Veterans who opt-in to sharing their DNA through the program have the opportunity to support medical discoveries and health improvements across future generations.

Digital Government

GSA Outlines Multiple Award Schedule Consolidation Efforts

Officials have been rooting out inconsistencies and duplication in the Schedules program.

Modernization

Navy awards $1.4 billion hardware contract

HPI Federal won the Navy's NGEN-R contract, the first piece of the newly divided IT contract for the Navy and Marines.

Modernization

GSA Certifies Two More Vendors Ahead of Task Order Deadline on $50B Telecom Contract 

Two more authorities to operate bring the total to five, with four more vendors waiting to get certified to get a piece of GSA’s massive Enterprise Infrastructure Solutions contract.

Modernization

6 Lessons from Government Customer Experience Professionals

Officials from the U.S. Patent and Trademark Office, Transportation Security Administration and Office of Federal Student Aid explained what’s worked in improving customer experience.

Ideas

Do You Know What’s Hiding in the Cloud?

The more complex an enterprise network is, the more difficult it becomes to be certain that everything is configured correctly and adheres to regulations and guidelines.

Digital Government

Typing Speed on Mobile is Catching Up to Keyboards

Typing speed on mobile devices is catching up to that of physical keyboards, a study of more than 37,000 users shows.

Modernization

GAO Wants To Know The Best Way To Buy a Modernization Strategy

The agency plans to upgrade its content management and delivery systems, as well as its talent management tools. But first, it needs to decide on the best way to buy a modernization strategy.

Modernization

DEOS cloud set for a do-over

After a protest, the General Services Administration and the Defense Information Systems Agency are planning to take another look at their $7.6 billion cloud award.

Modernization

GSA to Take Corrective Action on DEOS Cloud Contract

The General Services Administration will rework the Defense Enterprise Office Solutions contract to address a bid protest.

Modernization

US, UK reach CLOUD Act agreement

The agreement will cover a "broad class" of crimes and investigations, including a promise not to target each other's residents and assurances that exchanges are compatible with data protection laws.