Digital Government
GSA Releases Customer Experience Playbook
The government released a go-to guide for customer experience practitioners.
Modernization
NASA extends incumbent on troubled ACES contract
It looks like NASA is going to go the full 10 years on its agencywide $2.5 billion IT services contract ACES, despite early hiccups.
Digital Government
Pentagon to Young Techies: We Want You (To Come Work for Government)
The Defense Department is trying new methods of engagement to recruit young tech talent.
Cybersecurity
Twitter Publishes 10 Million Election Meddling Tweets
Not surprisingly, most of them are Russian.
Cybersecurity
Global Cyber Workforce Shortage Mirrors Government’s Struggle
The lack of qualified cyber workers outpaces concerns about budget and resources for a large share of the cyber workforce.
Cybersecurity
BlackEnergy successor targets critical infrastructure
The hacker toolkit that crippled the electrical grid in the Ukraine in 2015 has a virulent successor that is busy stalking critical infrastructure industrial control systems, according to new research.
People
Graves: TMF is about more than the money
The Technology Modernization Fund's proposal process and review board are teaching agencies how to put together a solid business case.
Digital Government
FEMA Wants a New Way to Verify Survivors After Disasters
The new system will need to handle up to 750,000 cases at the same time to ensure survivors get what they need while fraudsters get shut out.
Cybersecurity
If You’re Worried About Online Privacy, You No Longer Have An Excuse
Just about every web service that isn’t selling you something is selling you to someone else.
Emerging Tech
China’s Moon Missions Could Threaten U.S. Satellites: Pentagon
A satellite on the far side of the moon might not be quite what the Chinese say, Air Force official warns.
Ideas
Could Do-It-Yourself AI Make People More Comfortable with It?
As artificial intelligence makes strides in government, it could be helpful to see for yourself what the tech can do.
Digital Government
FCW Insider: Oct. 17
Top stories, quick hits and more from FCW's reporters and editors.
Digital Government
Tech Industry Group Dissolves Public Sector Division
An Information Technology Industry Council reorganization is changing how it will push for government IT issues.
Cybersecurity
Only Two-Thirds of Federal Domains Meet Email Security Deadline
The government still plans to reach near 100 percent compliance in the “near future,” DHS official says.
Emerging Tech
NASA Designed a Special Claw For the Mars Insight Lander
The claw is essential for investigating the red planet.
Digital Government
Have Ideas on How Agencies Can Actually Use All Their Data?
The Federal Data Strategy team wants feedback on its framework for how agencies can leverage their data.
Emerging Tech
Your Favorite Twitter Bots Are About Die, Thanks to Upcoming Rule Changes
These new rules do not only apply to new developers, but anyone with existing developer access.
People
Federal retirement claims on the rise
Retirements are up this year over last, but it's not yet clear whether this is the start of the long-predicted "silver tsunami" of baby boomer retirements.
Digital Government