Digital Government
Software resolutions
NASA's plan to embark on an agencywide effort to improve its software will have four areas of focus:
People
California governor proposes $10 million for e-government
Plan would create an e-Government Business Advisory Council to help the private sector work with government
People
A question of trust
'In Uncle Sam we trust' might not roll off too many people's tongues today, but federal information technology officials recognize that public trust is a key ingredient for an effective digital government.
Digital Government
Gateway unveils revved-up servers
Server offers agencies an affordable solution for consolidating older, less powerful equipment
Digital Government
Smart cards pass NIST security test
Datakey Inc. last week announced that its model 330 smart card is among the first smart cards to earn the highlevel security standard validated by the National Institute of Standards and Technology.
Digital Government
IT market shakes up two firms
Inacom may be looking to sell; Intergraph is shifting its focus to systems integration and services
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Cast a wide net when going online
Although the use of the Internet may reduce costs and cut the time to file documents and buy products and services, agencies should be careful that the technology that makes it happen doesn't leave behind large portions of the public, according to industry experts.
Digital Government
WebTrends dispatches security agents
The last time I checked out WebTrends Corp.'s Security Analyzer (Version 2.1), I found it a promising product that effectively helps system administrators identify security problems on their networks and suggests fixes
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The dot-com invasion
Dotcom companies, in growing numbers, are offering federal agencies this deal: Turn over the daytoday operations of your Internet applications and we will show you how it's done.
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Internet firms take the initiative
A slew of Internet companies are offering their services to government agencies. But in some cases, particularly when it comes to government portals, the companies are not waiting for agencies to ask for help.
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Better to outsource?
If installing a desktop management system seems too daunting for your agency, what about farming out the task?
People
IRS to cut biz burden
On any given day anywhere in America, businesses from Wall Street to Main Street are chained to the federal government.
Digital Government
Fight the online silence
'Governmentenforced silence is more dangerous to our nation than thousands of unregulated voices.'
Digital Government
California preparing e-government 'metrics'
Policy would give agencies standards for developing Web-based services
Digital Government
NASA to test aircraft tech
NASA plans to begin testing new smallaircraft technology later this year that would enable more direct flights to remote or suburban communities that are often overlooked by large commercial airlines.
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Army makes customers king
In this increasingly connected and competitive economy, where alternative suppliers for products and services are often just a mouse click away, customer service has become a priority at most organizations even the Army.
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Military targets problem systems
The military has targeted 19 command and control systems that create most of the problems for the regional commanders in chief
People
Making the customer's case
The Army's new customer management system is expected to help personnel get quicker service and better answers from the Military Traffic Management Command.
Digital Government