Ideas
How Government Can Improve the Customer Experience
A new report from Forrester ranks government last when it comes to customer experience, but that could quickly improve by adopting some commercial best practices.
Ideas
Makeup of Region’s Cyber Ecosystem Offers Clues to Where More Investments are Needed
Federal procurement data shows at least half of the cybersecurity companies in the greater Washington region have derived revenue from government contracts in recent years.
Ideas
4 Key Areas to Consider When Solving the Cybersecurity Talent Gap
The cybersecurity skills gap is real, but it is an issue not only of bodies but of minds.
Ideas
7 Tips to Best Secure Your Agency’s Digital Transformation Efforts
To support the benefits for digital transformation while addressing existing and emerging security concerns, agencies should consider adopting the following techniques.
Ideas
Automating the Citizen Experience in Government
The public sector must support rapid procurement and integration of digital technologies to support citizen-centric experiences.
Ideas
6 Items that Should Be on the New Federal CISO’s To-Do List
Imagine for a moment you have been appointed as the new U.S. federal government CISO. What do you do to secure the federal information infrastructures?
Ideas
Why Defense Contractors Should Embrace Insider Threat Requirements
Contractors should embrace government’s new cybersecurity standards.
Ideas
4 Fundamentals of an Effective Cloud Access Security Broker
A new type of cloud security solution can help the federal government to protect sensitive information residing in cloud environments.
Ideas
3 Steps to Implement an Insider Threat Program
Defense contractors will need to have written insider threat program plans by the end of November.
Ideas
Why DHS Didn’t Need Its Own Internet of Things Guidance
The department's internet of things framework is late to the game.
Cybersecurity
Rep. Will Hurd: ‘Encryption is Good for Our National Security’
Where does the debate over encryption go from here?
Ideas
What Does it Take to Roll Out a New Citizen Service?
Here are five ways to grow an agency's user base and increase adoption.
Ideas
How To Ensure Trustworthy, Open Source Elections
From the perspective of voters, a trustworthy election is one in which they can be confident their votes have been counted as cast and their anonymity has been maintained.
Ideas
What a Former NSA Deputy Director Thinks of the Snowden Movie
Chris Inglis was about to retire when Edward Snowden leaked National Security Agency files.
Digital Government
Quiz: Are You The One Letting Hackers into Your Agency?
It's easier to accidentally provide hackers access to networks than you might think.
Ideas
The Inside Job: How to Stop Attacks from Within
Internal threats can use alternative tactics such as visual hacking to target sensitive data.
Ideas
Alexa, How Can Government Adopt Artificial Intelligence Faster?
If I were Alexa, I'd say open source and transparency.
Ideas
Combating Hackers with Multimodal Biometrics
A recent study found the global biometrics market is projected to become a $21.9 billion industry by 2020.
Ideas