Ideas
What’s Key to Driving Better Citizen Experience?
There are three important, early considerations in developing initiatives to elevate the citizen customer experience.
Ideas
5 Tips to Help Agencies Win the Digital Race
Every agency chief information officer faces the challenge of digital transformation.
Digital Government
How Advanced Analytics Can Help Combat Infectious Disease from Spreading
As public health threats evolve, so must our ability to predict and effectively monitor their impacts.
Ideas
6 Things the Public Sector Can Learn from Banking
To date, the public sector has not realized the same success in embracing many of the same digital solutions in which banks have become immersed. So why has the public sector been challenged in this progressive direction?
Ideas
What Federal Government Can Learn from States in Going Digital
To speed delivery of citizen- and business-centric digital solutions, federal agencies can adopt best practices from states where online transaction-based services have been used successfully for more than two decades.
Digital Government
Why the Modern-Day Government Should Focus More on Big Data Curation
The public sector's data management efforts needs to shift away from warehousing.
Modernization
Is There an App for That?
User-centered design is a key success factor for implementation of mobile and digital technologies in government
Ideas
Commerce Department Now Embraces GitHub for 'Collaborative Problem Solving'
America's data agency can now use GitHub for collaboratively building open source software.
Ideas
The Essential ‘Soft Side’ of Running a Security Operations Center Investigation
Some of the best practices can be learned from other criminal, terrorism incidents and law enforcement organizations.
Ideas
5 Things to Watch for When Alliant 2 Hits the Streets
The final request-for-proposals will be issued later this month.
Ideas
What Possibilities Can Virtual Reality Bring Beyond the Gaming World?
One real-world application is leveraging it as a tool to treat various mental problems like severe paranoia.
Ideas
4 Steps to Consider When Creating a Cloud Strategy in 2016
To become a source of competitive advantage, federal IT administrators implementing a cloud strategy should consider the following steps.
Modernization
3 Steps for Resurrecting Your Useless Zombie Apps
Over time, many of those early agency apps became “zombies” skulking in the dark corners of the app stores, purposeless and all but dead
Ideas
How Multifactor Authentication Can Play a Role in the Cybersecurity National Action Plan
Imagine how much more efficient high-security financial processes could run within the government if employees could use information determined by physical elements of the user’s body, such as a fingerprint or retina, or proximity to wireless devices.
Ideas
How the Digital Transformation Will Upend the Pentagon
DOD is one of the most complex and widespread organizations in the world, but in today’s battlespace, embracing digitization helps pull together all aspects of defense.
Ideas
When it Comes to Engagement With Citizens, the Government Is Finally Paying Attention
There is an old saying in retail marketing that “the customer is always right.” Unfortunately, it’s hard for the government to follow that adage.
Ideas
Developers: 6 Steps to Revamp Your Apps
A bogged down back-end database can cause timeouts and lead to reliability issues. So, what’s an IT department to do?
Ideas
Why the Nation Needs to Use Technology to Up the Ante on Immigration Screening
What's needed is to throw out decades-old reliance on government database and watch-list screening in favor of a more technologically evolved process.
Ideas
Turning Damage Control into Digital Modernization
Legacy IT modernization seems to be the right medicine, but one big question looms over the idea: Will that $3.1 billion be well spent?
Ideas