Ideas
Machine-Learning Technologies Help Agencies Develop Highly Intelligent Security Postures
Machine learning makes life much more manageable for network security operators.
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HR and IT: A Partnership Poised to Protect Federal Cyber Systems
By partnering with IT, HR departments will assemble the must-have tech and people building blocks required to cover all essential areas.
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United's Hot Mess: The Customer Experience Truth Government Must Now Face
Agency leaders must look through the customer lens when creating policies and rules that impact customers.
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'If I Were the Federal CIO': Setting Technology Priorities in the Digital Age
There’s much that can be learned from the experiences—and the mistakes—of the private sector.
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4 Reasons Agencies Should Care About the Citizen Experience
The benefits of a customer-centric strategy aren’t limited to private-sector businesses. Agencies at every level can realize their goals by putting the needs and wants of citizens first.
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Budget is an Opportunity to Redefine Digital Service Delivery
It's time for the federal government to nab an idea from state governments.
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Why Updating Tech Infrastructure is as Critical as Updating Roads and Bridges
When we talk infrastructure improvements, we must include the IT component for our nation.
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4 Security Trends for the New Administration To Consider
The challenge is to balance what’s practical with what’s effective, all in the face of global threats evolving every day.
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It’s Time for America to Protect its Cyber Borders
The country is in danger of losing a technological arms race that could result in more leaks and attacks on critical infrastructure.
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Want to Keep More Women on the Path Toward IT Leadership? Here’s How.
Women currently represent 38 percent of all federal leaders.
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Redefining the Role of Federal CIO: The Enabler-in-Chief
The key is modernizing systems will not be done in the same architectural model of the past.
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Some Alleged CIA Hacking Tools—Like Apps That Turn Smart TVs into Spies—Do Exist
A more unsettling issue may be why the CIA couldn’t protect its own data in the first place.
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When Can Your Tweet, Text or Calls Cost You Your Job?
Feds do not have a legally recognized expectation of privacy with respect to the government-owned equipment they use in and/or outside of the workplace.
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3 Opportunities For Federal IT Teams During the Hiring Freeze
Federal IT decision-makers can use this time as an opportunity to improve their existing processes, become more efficient and potentially improve security.
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In Defense of 18F—Because Inaction Also Has a Cost
Procurement doesn’t grab many headlines, but it is critical to the nation’s future.
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6 Strategies for Digital Transformation that Puts Citizens First
Agencies have made great strides in customer experience over the past couple of years.
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