Ideas
It’s Time to Recognize (and Secure) Mobile Endpoints
Mobile security needs to be a higher priority.
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4 Precautions to Prevent Critical Infrastructure Disaster
These are just a few steps organizations should take to better secure our power grid, dams and other essential systems.
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This is the Best Way to Map a Great Citizen Experience
It's necessary to have an outside-in perspective, starting with citizens devising ways to respond to their needs and wants.
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Former Federal CISO on the Importance of Following Through
Greg Touhill offers advice on how to improve your risk posture while protecting you, your brand and your reputation.
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The Tech Agencies Need to Supercharge Mobile Strategies and Citizen Engagement
Improving citizens' lives isn't just building a mobile app.
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7 Steps to Ensure Your Site Meets Citizen Expectations
Does your agency have a website or it is a fully digital operation? There's a difference.
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Unlocking the Power of NIST’s Cybersecurity Framework
In the not-so-distant past, it was hard to get people to think cyber risk management.
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Built to Change: The New Model for Federal IT Modernization
Instead of purchasing what's built to last, the government should think about purchasing with change in mind.
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A Hacker’s POV of Internet of Things Security
Many connected device makers have yet to prioritize security and that makes everyone more vulnerable.
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Machine-Learning Technologies Help Agencies Develop Highly Intelligent Security Postures
Machine learning makes life much more manageable for network security operators.
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HR and IT: A Partnership Poised to Protect Federal Cyber Systems
By partnering with IT, HR departments will assemble the must-have tech and people building blocks required to cover all essential areas.
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United's Hot Mess: The Customer Experience Truth Government Must Now Face
Agency leaders must look through the customer lens when creating policies and rules that impact customers.
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'If I Were the Federal CIO': Setting Technology Priorities in the Digital Age
There’s much that can be learned from the experiences—and the mistakes—of the private sector.
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4 Reasons Agencies Should Care About the Citizen Experience
The benefits of a customer-centric strategy aren’t limited to private-sector businesses. Agencies at every level can realize their goals by putting the needs and wants of citizens first.
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