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Text Analysis Provides Deeper Look at Citizen Views

Analytics enable government to keep a regular pulse on its constituents, to best understand the changing needs and wants of the people.

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Resolutions to Position Your CIO for Success in the New Year

While the IT landscape continues to evolve at a rapid pace, these five resolutions can help prepare your agency for what 2017 will bring.

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Creating a More Secure and High-Quality Open-Source Supply Chain

There are a few strategies agency administrators can adopt to help their open-source supply chains remain secure and reliable.

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Why Machine Learning Will Help Improve Government Cybersecurity in 2017

Here are some security predictions for 2017 that will affect both industry and government operations moving forward.

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Delivering Great Digital Government in the Trump Era

How can agencies transform how digital services are delivered and meet the rising and constantly changing expectations of citizens?

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Top Emerging Tech Every CIO Should Watch for in 2017

The risk of becoming irrelevant has never been greater. It’s the role of chief information officers to look beyond today's solutions and be ready for what lies ahead.

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Customer-Centric Government Won’t Be Great Again in 2017 and Other Government Tech Predictions

Expect cyber and data to remain in the spotlight, while areas like customer service will see less momentum.

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In 2017, Agencies Should Expect Forced Cyber Disruption

Government cybersecurity programs are not working as planned and a new approach is anticipated.

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How to Improve the Health of Your Agency's IT Portfolio

There is a long list of uncertainties for federal IT organizations given the upcoming administration transition.

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How to Stop Insider Threats from Departing Employees

If you don’t have an insider threat prevention program in place already, follow these immediate steps going forward.

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Taking the Federal Digital Leap: Inevitable, Imperative and Doable

The question many are asking is, if we want to become digital, where do we begin?

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Why Citizen Input is Crucial to the Government Design Process

When developing new ways to deliver services, designers must expand their focus beyond the agency’s own operating interests to ensure they also create a satisfying experience for citizens.

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How Government Can Improve the Customer Experience

A new report from Forrester ranks government last when it comes to customer experience, but that could quickly improve by adopting some commercial best practices.

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Makeup of Region’s Cyber Ecosystem Offers Clues to Where More Investments are Needed

Federal procurement data shows at least half of the cybersecurity companies in the greater Washington region have derived revenue from government contracts in recent years.

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4 Key Areas to Consider When Solving the Cybersecurity Talent Gap

The cybersecurity skills gap is real, but it is an issue not only of bodies but of minds.

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7 Tips to Best Secure Your Agency’s Digital Transformation Efforts

To support the benefits for digital transformation while addressing existing and emerging security concerns, agencies should consider adopting the following techniques.

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Automating the Citizen Experience in Government

The public sector must support rapid procurement and integration of digital technologies to support citizen-centric experiences.

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6 Items that Should Be on the New Federal CISO’s To-Do List

Imagine for a moment you have been appointed as the new U.S. federal government CISO. What do you do to secure the federal information infrastructures?